Applications are invited
for the following position:-
Rooms Division Manager (1)
Under the direct
supervision of the General Manager, the Rooms Division Manager ensures that the
Hotel’s everyday room’s activities run smoothly.
Ensure efficiency and
effectiveness in all operating areas in the rooms division.
Accordingly, the Rooms Division Manager will be responsible for overseeing the work of the management leaders in the areas of front office, housekeeping and transport.
Key Responsibilities:
- Supervise
front office and housekeeping operations as well as the work of the
assigned staff, including hiring, training, evaluating performance and
scheduling work.
- Monitor all
front office financial operations, including group billing, verifying
rates/discounts, daily sales reconciliation, petty cash and rooms
inventory controls.
- Formulate
budgets and prepare monthly revenue/expense forecasts.
- Maintain
customer service/satisfaction standards; handle customer service issues
- Be
responsible for fire and safety compliance.
- Work closely
hand in hand with the Sales & Marketing department to improve rooms
revenue
- Perform
daily rooms and property inspections.
- Perform any
other related duties, as assigned.
Qualifications and key competences
- A bachelors
degree in hospitality, tourism or business management
- Four years
working experience in a related hotel department
- Good
communication, team working, customer care, administrative and
organizational skills, flexibly, trustworthy and ability to work
professionally without supervision.
- Knowledge of
Opera Express and Materials Control (Hotel systems) is an added advantage
Please submit a cover letter and Curriculum Vitae (CV) to the
following email address on or before Friday 20th July 2012
Only shortlisted candidates
will be contacted.
Email: germaine.uwobasingiza@millecollines.net
Website: www.millecollines.net
