Massive Recruitment at Mombasa Water Company


Our Client, Mombasa Water Supply and Sanitation Company Limited mandated to provide cost effective and affordable quality water and sanitation services in Kenya, seeks to recruit goal-oriented, self-motivated and qualified persons to fill the following management positions:


Managing Director

(Ref No. BoDIMDI2OII)
Reporting to: Board of Directors
Job Grade: I

Job Purpose

The successful candidate will be responsible for setting and executing the overall business strategy for the Company and translating Board and shareholder mandates to the business and representing management to the board. 

The position ensures that the Company meets its strategic objectives in a changing environment to achieve overall goals of the Company.

Key Result ArealPrinciple Accountabilities and Duties
  • Provide leadership in the development and implementation of the Company’s strategic plans to enhance profitability and shareholder value.
  • Ensure the business promotion is carried out as per developed and formulated plans so as to attain planned rate of return of assets.
  • Ensure effective mobilization and utilization of resources.
  • Advise the board on the Company’s performance.
  • Cultivate and encourage a productivity culture of results in the Company.
  • Establish, direct and manage the Company’s managerial, financial and operational systems, procedures and controls to ensure that they are professional, workable and sustainable.
  • Provide strategic direction on ew investments, business opportunities and change initiatives.
  • Nurture the organization’s human resource and ensure that appropriate management structures and policies are developed and implemented.
  • Provide relationship management and networking with local and global business partners and stakeholders.
  • Promote sound corporate governance and ethical standards.
  • Provide proactive public relations and enhance the Company’s corporate image.
Education, Professional Qualifications and Work Experience:
  • Bachelors degree in Engineering, Finance, Economics, Management or Law from a recognized university;
  • Must have a relevant Masters degree from a recognized University;
  • Be a member of a professional body in the relevant professional field;
  • 8 years traceable experience and knowledge of corporate governance, 5 years of which must be at senior management level and three (3 years) in Utility Management;
  • Proven change management credentials.
Required Skills and Competencies
  • Must demonstrate team management, excellent leadership and interpersonal communication skills;
  • Have a clear understanding of the Vision and Mission of the company and ability to translate the company’s activities and plans in realization ofthe same;
  • Ability to provide sound leadership in managing a diverse workforce;
  • Must be a person of high integrity;
  • Excellent knowledge in computer operating packages;
  • Active participation at community level;
  • Demonstrate experience in driving change and initiate growth in an organization;
  • Ability to lead a team in a dynamic environment.
General Manager - Finance

(Ref No. HRIGM-FIN/2012)
Reporting to: Managing Director
Job Grade: 2

Job Purpose

The successful candidate will be responsible for ensuring that all the financial resources of the company are acquired, disbursed, prudently invested, fully accounted for and reported efficiently. 

Should ensure that the company is financially sound and in conformity with the overall Strategic Plan.

Key Result Area/Principle Accountabilities and Duties
  • Formulate the company financial strategy and ensure it is properly implemented.
  • Ensure sound corporate governance by identifying risks and developing and implementing proper controls in order to minimize those risks.
  • Spearhead formulation, implementation, maintenance and review of sound financial policy systems and procedures to sustain the Company.
  • Develop systems for the effective and efficient management of financial resources.
  • Ensure timely and accurate accounting, reporting and analysis in order to aid management decision making.
  • Ensure efficient revenue collection, disbursement, accounting and reporting.
  • Advise the company on financial viability of proposed investment.
  • Ensure financial reports are prepared and submitted in compliance with the company requirements.
  • Manage all financial relationship with external agencies.
  • Prepare budgets and periodic financial performance reports for presentation to the Board of Directors.
  • Organize, manage, motivate and develop staff in the finance function.
  • Oversee the protection of the company assets.
  • Any other duty assigned by the MD, BoD or Committees
Education, Professional Qualifications and Work Experience:
  • Bachelors degree from a recognized University;
  • CPA (K) or ACCA qualification is a must;
  • Minimum 5 years experience with at least 3 years’ experience in Financial or Accounting at senior management level;
  • Experiencing in implementing strategies in a dynamic environment;
  • Ability to use computers, including MS Office suite (including MS Excel) and/or accounting programmes.
Required Skills and Competencies
  • Understands and can implement the regulatory obligations of the Company;
  • Strong communication skills in English, and preferably in Kiswahili;
  • Experience working with international donor agencies will be an added advantage; and international business experience is a plus;
  • Ability to drive change in a dynamic environment;
  • Strong management, leadership and negotiation skills;
  • Be a team player and uphold collective responsibility.
General Manager - Business and Customer Service

(Ref No. HRIGM-BU12012)
Reporting to: Managing Director
Job Grade: 2

Job Purpose

The purpose of the position is to ensure that the strategy for service delivery
and revenue generation is put in place and effectively implemented.

Key Result ArealPrinciple Accountabilities and Duties
  • Ensure provision of timely and high quality client services that meets or exceeds their expectation.
  • Develop and implement systems for positive customer relations management.
  • Manage and supervise commercial aspects of the company’s operations particularly as they relate to revenue generation.
  • Promote new ideas and business solution that result in extended service to the existing and new ideas.
  • Develop long term business strategies and operating plans that reflect the longer term goals and priorities.
  • Ensure the provision of comprehensive commercial information systems, including up-to-date customer database, to achieve the overall company objectives.
  • Carry out customer satisfaction surveys and proposing improvements arising from feedback received.
  • Ensure timely, complete and accurate reading and billing of services and subsequent collection.
  • Develop departmental policies, procedures and action plans in line with overall company mission and objectives.
  • Produce management reports on a timely manner.
Education, Professional Qualifications and Work Experience:
  • Bachelor’s degree from a recognized university;
  • An MBA will be an added advantage;
  • 5 years demonstrable experience and three (3) to be in a business development environment;
  • Experience in retail based IT systems;
  • Communication/corporate affairs experience is highly desirable;
  • Ability to implement company strategy to spur business growth.
Required Skills and Competencies:
  • . Must have excellent understanding of the Kenyan water reforms;
  • Should posses sound and excellent business development knowledge and skills gained preferably in the water sector or in a busy and dynamic organization;
  • Must be able to lead a team in a dynamic work environment;
  • Should posses excellent interpersonal communication skills;
  • A good understanding of complexities in developing systems for customer management, billing, and motivating them to cooperate with staff in meter reading and revenue collection is necessary for this job;
  • Ability to lead a team in a dynamic environment.
Administration Manager

(Ref No. HR/ADM/2012)
Reporting to: General Manager Human Resource and Administration
Job Grade: 3

Job Purpose

Develop and ensure implementation of administrative policies and procedures for efficient and effective operation of the company and in line with the Company strategic plan.

Key Result Area/Principle Accountabilities and Duties
  • Develop and formulate administrative procedures.
  • Coordinate and manage office accommodation, equipment, telephone, registry services, transport services and security services.
  • Management of office support staff (office assistants).
  • Provide document and telecommunication management.
  • Oversee the management of insurance for employees and property.
  • Ensure proper management of the company property (buildings and houses, motor vehicles etc).
  • Preparing periodic reports.
  • Ability to lead a team in a dynamic environment.
  • Any other duties as may be assigned by the management from time to time.
Education, Professional Qualifications and Work Experience:
  • A degree from a recognized university;
  • Post graduate qualification in the relevant field;
  • 5 years experience with at least 3 years at management level in Administration.
Required Skills and Competencies:
  • Have demonstrated outstanding professional competence in administration in work performance and results;
  • Must be able to lead a team in a diverse work environment; a Should posses excellent interpersonal communication skills;
  • Must possess relevant computer skills;
  • Be a team player and uphold collective responsibility;
  • Have ability to lead a team in dynamic environment.
General Manager Human Resource and Administration

(Ref No. HR/GM- HRAI2OI2)
Reporting to: Managing Director
Job Grade : 2

Job Purpose

The successful candidate will be responsible for providing guidance in overall Human Resources Management and Administrative policies and strategies in order to support smooth running of the Company’s operations.

He/she should formulate Human Resources policies and strategies in line with overall Strategic Plan.

Key Result ArealPrinciple Accountabilities and Duties
  • Oversee the overall function of Human Resources and Administration Division.
  • Ensure personnel policies and procedures are developed and implemented.
  • Oversee the management of change process within the company.
  • Develop Human Resources Management and development strategies.
  • Oversee recruitment matters, promotion, remuneration, staff training and development.
  • Ensuring career planning and succession planning.
  • Oversee staff welfare and industrial relations.
  • Ensure effective administration of office support services and security services.
  • Develop Administrative policies and procedures.
  • Ensure that the company’s property is well maintained.
  • Ensure transport function within the company is effective.
  • Ensure that the terms and conditions of service and remuneration are revised periodically in conformity with the prevailing labour market as need arises so as to promote staff morale and enhance a sense of belonging among staff.
  • Liaise with all departments to ensure their manpower needs and other logistics are met.
Education, Professional Qualifications and Work Experience:
  • Be in possession of a Bachelors degree from a recognized university;
  • Have a Post Graduate qualification in Human Resources Management;
  • Be a member of the Institute of Human Resource Management (K);
  • 5 years traceable experience in a senior management position and a minimum of 3 years demonstrable experience in driving Human Resources and Administrative function.
Required Skills and Competencies
  • Must demonstrate team management, excellent leadership and interpersonal communication skills;
  • Ability to develop HR strategies and business plans to drive the corporate strategy;
  • Have demonstrated a high degree of professional competence in Human Resources management and development services;
  • Have a clear understanding of the Vision and Mission of the company and ability to translate the HR role in realization of the Mission;
  • Must possess relevant computer application skills;
  • Ability to multitask in a fast-paced environment;
  • Ability to coach and mentor, lead and drive change in a dynamic environment.
General Manager Engineering and Strategy

(Ref No. HR/GM-ENG/2012)
Reporting to: Managing Director
Job Grade: 2

Job Purpose

The successful candidate will be responsible for overseeing the company technical operations for water and wastewater to ensure the technical assets of the company are acquired, maintained and operated according
to standard specifications stipulated by the service agreement between the umbrella Water Services Board and Company’s Water Board. 

Oversee the implementation of the overall Strategic Plan with emphasis to engineering and strategy.

Key Result Area/Principle Accountabilities and Duties
  • Planning for long term and short term programmes in water supply and sewerage systems including feasibility studies.
  • Overall responsibility of management of projects including planning and design of water supply and sewerage systems and other relevant engineering projects.
Identify clear criteria for identification and prioritization of projects.
  • Provide strategic and technical leadership in the technical division to ensure provision of high quality services.
  • Support engineers in ensuring quality and timely responses to requests, in compliance with standards and procedures.
  • Steer the development of departmental policies, procedures and action plans in line with the company mission and objectives.
  • Ensure that technical audits are carried out on time and remedial action taken.
  • Oversee operation of comprehensive departmental reports and budgets to the Managing Director to facilitate decision-making.
  • Manpower planning for the division; making recommendation for recruitment, deployment and promotion.
  • Training and development of the technical staff including engineers, technicians and artisans.
  • Ensure that all water and sewerage services infrastructure is operated and maintained to the required standards.
  • Advice the company on the acquisition of capital assets and on all technical matters.
  • Provide technical expertise and advice in the acquisition of contractors and consultants for major works.
  • Provide overall supervision of major works.
  • Participate in setting performance targets for technical staff in the company.
  • Oversee the planning and co-ordination of quality, maintenance and engineering (capacity works) related issues.
  • Ensure good quality of water to customers and produce reports in a timely manner.
  • Any other duty assigned by the MD, BoD or Committees.
Education, Professional Qualifications and Work Experience:
  • Bachelor’s degree in civil engineering or its equivalent;
  • Must be registered by the Engineers Registration Board of Kenya;
  • 5 years experience with at least 3 years in a senior management position;
  • Traceable experience in implementing corporate strategy in a dynamic environment.
Required Skills and Competencies:
  • Should posses excellent interpersonal communication skills and experience in dealing with donor agencies;
  • Should posses sound and excellent business development knowledge and skills gained preferably in the water sector or in a busy and dynamic organization;
  • Must have excellent understanding of the Kenyan water reforms;
  • Must be able to lead a team in a dynamic work environment;
  • Posses relevant computer application skills;
  • Posses leadership qualities and be a team player with a high degree ofintegrity and ability to relate across different professional functions and situations;
  • Be a team player and uphold collective responsibility;
  • Be able to drive change in a dynamic environment.
Procurement Manager

(Ref No. HRIPMI2OI2)
Reporting to: Managing Director
Job Grade: 3

Job Purpose

To procure quality products and services in a timely manner commensurate with value for the organization in order to maintain optimum stock levels.

Implementation of the overall Strategic Plan with emphasis to the procurement function.

Key Result Area/Principle Accountabilities and Duties
  • Prepare the Procurement Plan and ensure compliance with the Procurement Act and related legislations.
  • Ensure smooth, speedy and efficient procurement of goods and services.
  • Provide support and professional advice to the Tender Committee.
  • Ensure contracts and orders promote cost effectiveness.
  • Ensure stock control and receive requisitions from user departments.
  • Floatation of invitations.
  • Evaluate tenders and come up with recommendations.
  • Verify LPO and LSO.
  • Advise management on the best procurement practice.
  • Any other duties as may be assigned by the management from time to time.
Education, Professional Qualifications and Work Experience:
  • Degree from a recognized university;
  • Posses a Post Graduate Diploma in Supplies Management;
  • Be a registered member of Kenya Institute of Supplies Management;
  • 5 years experience gained in a busy procurement entity with at least 3 years in a Senior Management position.
Required Skills and Competencies:
  • Have demonstrated outstanding professional competence in procurement work in work performance and results;
  • Knowledge in procurement procedures;
  • Demonstrate experience in contracting and contract management;
  • Have a clear understanding of the Mission, Mandate and Vision of the company and ability to translate the role of procurement in realization of the same;
  • Must be able to lead a team in a dynamic work environment;
  • Should posses excellent interpersonal communication skills;
  • Ability to lead a team in a dynamic environment;
  • Must possess relevant computer skills;
  • Be a team player and uphold collective responsibility.
Manager — Business Operations

(Ref No. HRIMBOI2OI2)
Reporting to: General Manager - Business and Customer Service
Job Grade: 3

Job Purpose

To supervise and coordinate revenue billing and collection function and assist in the formulation of related policies and procedures. 

Implementation of the overall Strategic Plan with emphasis to business operations.

Key Result Area/Principle Accountabilities and Duties
  • To ensure the billing cycle does not fall behind schedule by liaising with other officers.
  • To strategize on the most appropriate revenue collection methods.
  • Assist in the interfacing of both financial and commercial information to eliminate fraud, and enhance revenue base for the Company.
  • Ensure prompt collection of revenue in liaison with the Business Units managers and other functions charged with revenue generation.
  • Oversee the operations of metering, billing and servicing of related equipments, tools and stationery.
  • Manage customer satisfaction levels according to expectation.
  • Any other duties as may be assigned by the management from time to time.
Education, Professional Qualifications and Work Experience:
  • Bachelor’s degree from a recognized university;
  • Post Graduate qualification in a business related field;
  • 5 years experience with at least 3 years at management level in a similar or comparable position in a busy commercial entity;
  • Be a registered member of a relevant professional body.
Required Skills and Competencies:
  • Have demonstrated outstanding professional competence in revenue generation and collection activities in work performance and results;
  • Must be able to lead a team in a diverse work environment;
  • Should posses excellent interpersonal communication skills;
  • Must possess strong computer skills;
  • Ability to lead a team in dynamic environment.
All positions in the Company are senior and demand excellent people management and development skills, written and oral communication skills both in English and Kiswahili, and high degree of honesty and integrity.
 
Candidates who meet the above specifications and have the drive to join a highly motivated work team, should submit their applications with a detailed CV giving three (3) names of referees, attach copies of Higher Education Loans Board (HELB) Clearance Certificate and KRA Tax Compliance Certificate. 

Provide a reliable telephone and e-mail contact of self and referees, clearly quoting the reference numbers to reach us on or before Monday 23rd July 2012 addressed to: Total Quality Training Consultants,P.O Box 470-00606 Sant Centre, Nairobi.

Online applications can forwarded to info@tqt.co.ke

Please note that those who had applied for Job Advert DN/A 1318 need not reapply.