Our client is Africa’s pioneering provider of Triple Play
services.
They are seeking to recruit an ambitious, dynamic &
innovative individual for the role of Network Operations Centre Manager who will report to
the Engineering Manager.
Duties and Responsibilities
- Management and
budgeting of NOC for talent and physical resources.
- Overall in
charge of ensuring and gathering all the necessary resources and
escalations to ensure that there is 100% uptime on all systems and
network.
- Evaluation of
existing network monitoring tools, research and development on how these
can be enhanced to serve the growing network.
- Management and
scheduling of the NOC talent pool to ensure 24 x 7 x 365 days coverage.
- Performance
management to ensure proper process is being followed.
- Ensuring timely
detection, troubleshooting and resolution of faults on Infrastructure
elements by NOC.
- Management and
proactive use of all tools provided to ensure high availability and
attainment of service levels.
- Monitor and
manage SLA levels with vendors.
- Network and
systems change process management.
- Management and
maintenance of the Data center access.
- Failures
scenario planning, exercises
- Redundancy
testing
- Processes and
procedures lay out
Minimum Qualifications
- A degree in
electronics engineering or telecommunications engineering
- 5 – 7 years work
experience in telecommunications and video infrastructure
How to apply:
If you are interested in the position and have the skills and
talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current
salary and benefits package to info@dorbe-leit.co.ke before close of business
29th June 2012.
Only successful candidates will be contacted.
