HR Officer.
Reports To: Human Resources Manager
Salary: Kshs: 30,000-35,000
Role Objective
Duties and Responsibilities.
- Ensure that
accurate job descriptions are administered and implemented
- Drive and
manage the performance review process.
- Conduct
training needs analysis, and organize staff training sessions, workshops
and activities.
- Formulate,
implement and communicate management and HR strategies to all staff
members and ensure they are adhered to.
- Implementing
staff training programmes, succession planning and identifying suitable
courses to enhance employee’s skills.
- Coach and
advice line managers through all elements of the HR lifecycle; developing
skills, knowledge and confidence to encourage them to proactively manage
difficult and sensitive people issues.
- Documentation
- reviewing staff handbooks, contracts, staff memos, and issuing written
offers of employment, promotion, deployment, staff welfare, health and
safety etc.
- Leave
administration and monitor daily attendance.
- Provide
staff orientation to all new incoming staff.
- Arrange and
attend departmental meetings in liaison with the Head of departments.
- Provide
feedback to the management on how to enhance a better and cordial working
environment.
- Maintain
employee files and the HR filing system.
- Working
knowledge of the following HR disciplines is required:
- Recruitment
and Selection
- Performance
management
- Conflict
management
- Building
high performance teams
- Employee
relations
- Labour Laws
Skills and Interests
- Excellent
communication skills and ‘people’ skills
- Good
negotiation skills
- A confident
and positive attitude
- Basic
counseling skills
- Ability to
prepare reports, and proposal policies and procedures
- Ability to
work under pressure and meet targets
- Good
organizational and administrative skills
- The ability
to work well in team
Qualifications
- Minimum a
diploma in Human Resources Management from a recognized institution
- 2-3 years
experience in human resource management preferably in an FMCG will be an
advantage.
- Age:
preferably between 27yrs and 35yrs.
Corporate Sales Executive
Department : Sales and Marketing
Supervised by : Corporate Sales Manager
Role Objective/Summary
To consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, build relationships with clients to encourage new and repeat business opportunities.
Duties and Responsibilities:
- Enhance
market coverage in the corporate –customers segment.
Sell and service corporate customers requirements in customer’s full range of products - Manage full
process of the sales from cold calling, presenting, negotiating and
closing deals
- Process and
manage paperwork and correspondence related to all accounts.
- Ensure
orders are invoiced and processed
- Providing
training to new entrants
- Responsible
for customer relationships and meeting clients’ expectations.
- Provide
regular two-way communication between the client and company, to provide
strong representation and set proper client expectations.
- Understand
company capabilities, products and services, and effectively communicate
all offerings to the client.
- Collect all
outstanding payments with the allocated accounts.
- Regularly
visit accounts regularly to ensure sustenance of a good
relationship.
- Ensure that
client issues are dealt with in an efficient manner, informing the
Director of any problems that may arise.
- Any other
duties as assigned by the management.
Person Specification
Essential
- Proven
excellent communication skills, written and verbal
- Excellent
computer skills, including word-processing, email, internet,
spreadsheets
- Strong
networking and interpersonal skills
- Ability to
prioritise workload proven ability to achieve sales targets
Desirable
- At-least
5yrs experience in a similar position.
- Experience
in a recognized I.T firm will be an added advantage
- Between
28-35yrs
- Bachelors
degree in Business Administration (Sales & Marketing option)
- A diploma/
Certificate in I.T will be and added advantage
Retail Sales Executive
Department : Sales and Marketing
Supervised by : Branch Manager
Role Objective/Summary
Selling company products to customers and introducing new products to prospective buyers.
Duties and Responsibilities:
- Determine
the needs of the customer and show them the range of products
available.
- Introduce
new products to prospective buyers.
- Inform the
branch manager of frequent enquiries for products not available in the
shop.
- Keeping the
shop and displays clean and tidy at all times.
- Ensure all
items in the shop are clearly and correctly labeled.
- Receive
deliveries, unpack and re-shelve stocks.
- Assist with
regular stock checks and periodic stock takes.
- Respond to
general customer enquiries received by phone or in person.
- Ensure any
issues concerning customer care are reported to the Retail Manager.
- Establish
and maintain healthy relationships with current and potential clients.
- Inform on
new products and services as well as opportunities in the market.
- Any other
duties as assigned by the management.
Person Specification
Essential
- Excellent
organizational and administrative skills
- Proven
excellent communication skills, written and verbal
- Excellent
computer skills, including word-processing, email, internet, spreadsheets
- Strong
networking and interpersonal skills
- Ability to
priorities workload
- The ability
to be both a self-starter and to work as part of a team
- Proven
reliability
Desirable
- Diploma in
IT will be an added advantage Minimum 2yrs experience in a relevant
position Between 24-28yrs.
Personal Assistant
Reports to : Director
Role Objective/ Summary
To provide an efficient and responsive administrative, organisational, and logistical service to the director, helping him to manage and prioritise his time.
Duties and responsibilities
- Handle all
administrative duties for the directors, that is, maintaining cleanliness
in their office
- Coordinate
and schedule daily meetings, as well as weekly and monthly appointments
- Conduct
weekly/ daily meetings with the director to discuss upcoming engagements,
invitations and other requests
- Act as a
vital point of contact for relevant information and inquiries from
internal and external customers.
- Ensure
guests meeting with the directors are well taken care of by serving them
with beverage of their choice before meetings
- Screening
telephone calls, enquiries and requests, and handling them as appropriate
- Manage and
filter e-mails for the director and highlight urgent correspondence
- Dealing with
all correspondence and writing letters, taking dictations and minutes
- Following up
and collecting all reports from Head of Departments on behalf of the
director and presenting them to the director on time
- Maintain and
manage all files on behalf of the director
- Coordinate
and schedule all travel arrangements on behalf of the director and ensure
all arrangements are in place
- Running
personal errands for the director if required
- Any other
duty as assigned
Person Specification
Essential.
- Excellent
organizational skills
- Excellent
communication skills, both verbal and written
- Professional
telephone manner
- Proven
ability to work under pressure and to tight deadlines
- Confident
personality
- Well
presented
- Flexible and
mature approach with ability to work unsupervised Excellent organizational
and administrative skills Proven excellent communication skills, written
and verbal Ability to priorities workload
- Administrative
self-sufficiency, including sound office skills (e.g. maintaining filing
system).
- The ability
to be both a self-starter and to work as part of a team Proven reliability
Desirable
- Minimum
qualification certificate in Office Administration/ Secretarial
studies
- Female
Candidate aged between 28-35 years
- 4 years
experience as a personal assistant in a busy environment
- Shorthand
and excellent typing skills- Good computer literacy, speed and accuracy
essential. (MS Office, Excel, Powerpoint).
Human Resources Intern
Reports to : Human Resources Officer
Role Objective/ Summary.
This position consists of compiling and keeping personnel records and recording data for each employee in their personal file.
Duties and Responsibilities
- Assisting in
the recruitment needs of various clients.
- Supporting
in the short listing of candidates for various roles.
- Supporting
the daily maintenance and control of the job seekers database, both manual
and electronic
- Responding
to incoming telephone enquiries.
- Assist in
conducting of interviews over the phone & face to face.
- Assist in
the develop & maintain HR procedures, documents, and policies
- Any other HR
duties assigned
Competences
Essential Technical Competences:
- Must be a
continuing student pursing a diploma in Human Resources from a recognized
Institution (University graduates must not apply).
- Impressionable,
well presented and with excellent communication skills.
- Proficient
in computer packages- Ms Word, Excel, and PowerPoint.
Core Competences:
- Results
oriented
- Interpersonal
skills
- Strategic
thinker
- Team player
- Innovative
- Proactive
- Multi-taker
- Quality
oriented and self motivated.
We are an equal opportunity
Those fulfilling the requirements of the positions should email their application together with a detailed CV, indicating your availability, expected and current salary via email to dafina@wananchi.com on the Subject line clearly indicate which position you are applying for, not later than 23rd July, 2012.
