Sales Manager
Role/Objectives Summary
Responsible for the continuous development and performance of all sales activities in the assigned region, leads and directs a sales team staffs for the achievement of maximum profitability and growth in line with company vision and values.
Major Responsibilities and Key Tasks
- Manage
all sales department Operations and key performance areas as a profit
centre in liaison with the operations manager
- Ensure
Department Targets are set and achieved within the given time frame
- Create
an effective sales commission structure in liaison with the director
- Ensure
proper follow-up for all potential buyers by developing, implementing and
monitoring a prospecting and sales control system
- Assist
individual sales executives in setting aggressive sales targets and
assisting on sales and closing deals, as well as approving all deals made
- Receive
and monitor daily sales reports, sales targets reports and sales visits
report from sales executives and customer care executives
- Management
and Monitoring of customer satisfaction ratings for the department
- Manage
customer development stages and retention process
- Carry
out training of sales executives where necessary
- Addressing
customer complaints
- Strategic
and monthly planning for the sales department
- Carry
out market research
- Gather
competitor info so as to stay ahead of competition
- Forecast
for stocks
- Manage
sales budget
- Plan,
measure and manage the market Share
- Business
Development; generating new business
- Ensuring
proper follow-up for all potential buyers by developing, implementing and
monitoring a prospecting and sales control system
- Tracking
all customers and making sure all leads are logged
- Management
and Monitoring of customer satisfaction ratings for the department
- Manage
customer development stages from buying, cross-sell, up-sell, complaints
and retention process
- Marketing
- Any
other duties as assigned by management
Skills and Abilities
- Over
6 years experience in sales and marketing 4 of which must be in a sales
manager position
- Those
with experience in the hospitality industry will have an added advantage
- Degree
in Business administration/ sales & marketing
- The
ability to motivate and lead a sales team
- Excellent
sales and negotiation skills
- Good
business sense
- Initiative
and enthusiasm
- Excellent
communication and 'people skills'
- Good
planning and organizational skills
- Good
IT, budget and report writing skills
- A
full driving license
Interested candidates can send their CV to
recruitment@workforceassociates.net on the Subject line indicates Sales
Manager.
Interested
candidate to send their CV on or before 20th May 2012.
