Business Relationship Manager Job in Kenya


Business Relationship Manager – Retail Banking

Duties and Responsibilities 
  • Preparing & implementing sales plan/activities to acquire, expand and retention of profitable relationships
  • Identifying and evaluating potential customers’ financial and service needs and recommend product/service offerings in liaison with Product Development Manager.
  • Identifying and developing new profitable business relationship.
  • Tracking and analyzing sales performance for Nairobi branch managers and implementing correcting or reinforcing action.
  • Monitoring and maximizing retention and revenue through appropriate use of MIS systems and tools
  • Planning and implementing campaigns for sales promotions
  • Drawing and implementing customer calling diaries for Nairobi branch managers.
  • Managing the Nairobi Branches sales teams to achieve set sales targets
  • Leading, directing, motivating, training, coaching and developing the Nairobi Branches sales teams
  • Managing compliance to sales and service, credit and lending policies for the Nairobi Branches.
  • Ensure KYC and AML compliance.
  • Distributing and monitoring of market information to maximize our market share
  • Performance management for the Nairobi Branches sales and service team; leave schedules and other administrative activities.
  • Work with support departments especially credit, treasury, operations and IT to ensure effective product and service delivery to customers.
Minimum Qualifications and Experience 
  • A University Degree in Finance or Business Management
  • Must have worked in the bank for at least 5 years particularly in relationship management.
  • Professional qualifications in Accounting, Marketing and/or Banking such as CKA(K), CIM, ACIB, or AKIB will be an added advantage.
  • A Proven record in the delivery of business targets
Personal Profile 
  • Excellent communication and interpersonal skills.
  • Sales and negotiating skills.
  • Excellent analytical skills.
  • Should have a business development mindset.
  • Should be result oriented, with ability to work under pressure and deliver on time.
  • Willing to travel widely within Kenya.
  • Well versed with KYC/AML compliance requirements
  • Well versed in the Banks products (state the products or services)
Deadline: 16/04/2012

Email: recruit@odumont.com