Customer Service & Marketing Jobs.


Marketing Job.
The key responsibilities of this role will include but not limited to: - 
       * Planning and prioritizing marketing activities and customer/prospect contact towards achieving agreed marketing targets
 
    * Responsible for planning marketing and CSR activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities and evaluating and analyzing marketing campaigns
 
    * Monitoring and reporting on market and competitor activities and provide relevant reports and
 
information.
 
    * Implementing the processes of developing of profitable business and sustainable relationships internally and externally.

Qualifications and Skills 
    * Degree in business or marketing related discipline
    *Proficiency in computers
 
    * Experience in marketing, PR and communications an added advantage
    * Creative mind
 

Customer Service Executive
The key responsibilities of this role will include but not limited to:-
    * Interacting with customers to provide information in response to inquiries about products or services
    * Keeping records of transactions and update and maintaining databases of information.
    * Updating Customer Relationship Management database of the organization with new information
    * Ensures that client issues (inquiries & complaints) are dealt with in an efficient manner, informing the relevant personnel of any problems that may arise.
    * Filing of customer correspondence

Qualifications and Skills
    * Degree in business or marketing/customer service related discipline
    * Certificates in customer service are an added advantage.
    * Proficiency in computers

Core Competencies

    * Spontaneous, mature, and friendly personality.
    * Must be intelligent with ability to handle diverse customers.
    * Must have good communication, interpersonal and computer skills.
    * Should have good client relation skills.
    * problem analysis and problem-solving
    * attention to detail and accuracy
    * pro-active in nature

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title on the email subject to
 hr@parapetcleaning.com