We
are a leading general insurer in Kenya that
provides a world class high performing environment, allowing people to excel
and reach their potential.We are looking for a qualified and motivated
professional to fill the following position based in Nairobi.
Claims Administrator
Purpose
The
claims administrator will be responsible for documenting incidents that may
lead to a claim payable by the
company under its contractual obligations to its customers.
company under its contractual obligations to its customers.
Key Responsibilities
Accurately ascertain if damaged parts are repairable or must be replaced.
Confirm the Assessor’s recommendations to write-off and have the requisite knowledge of disposing off the salvages.
Handle correspondence with clients and intermediaries.
Handle customer enquiries on the claims process.
Liaising with third party service providers in the claims handling system to ensure that fast and efficient service standards are maintained.
Qualifications and Competencies
Bachelors
Degree in insurance is desirable.
Diploma in Insurance.
Working experience in motor insurance industry is compulsory.
Must be conversant with names of motor vehicle body parts and the rates for parts and labour
Possess strong interpersonal, communication and negotiation skills
High moral and ethical standards with independence of mind and ability to defend his/her position on significant issues.
Diploma in Insurance.
Working experience in motor insurance industry is compulsory.
Must be conversant with names of motor vehicle body parts and the rates for parts and labour
Possess strong interpersonal, communication and negotiation skills
High moral and ethical standards with independence of mind and ability to defend his/her position on significant issues.
How to Apply
Interested
candidates who can demonstrate the ability to perform at these levels should
submit their applications by close of business Wednesday 9, November 2011
enclosing a detailed CV including present position, current remuneration,
availability and contact details of three referees to: Human Resources Manager
Email: insure.hr@gmail.comYou can now click on this link www.careerstom.com to visit our career centre for a more incisive advice from experts.
