The Company:
Swissport Cargo Services Kenya has been operating in Kenya since April 2002 with great success, handling over 36,000 tons in cargo per year.
Swissport Cargo Services Kenya believes in quality customer orientation that delivers top-class service on all levels.
Our three main cornerstones are:
People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.
Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.
Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.
Every employee is expected to "live our corporate values": after all, the culture of any company will be evident in its employees' attitude to their customers.
We are currently seeking applications from suitably qualified candidates for the following position Interested candidates should have the following qualifications:
Application Deadline
Job Details
Role & Responsibilities:
* Responsible for the day-to-day operations and acts as liaison between Swissport Cargo Services and all the airlines, agents and other customers.
* Responsible in ensuring all cargo handling practices conform to the safety and security
* Manage and control manpower on the shift in order to optimize utilization and to maintain staff's morale and discipline
* Responsible to resolve customer problems and complaints effectively liaising on a shift basis with all departments including Swissport airside to provide resolution for complaint handling
* Compiling a detailed shift report for the SCS management team on a shift basis.
* Follows the flight briefings closely and establishes in consultation with the airlines when delay during the operations is acceptable operationally and commercially.
* Plan a strategy for flight operations prior to commencing work after getting handover from the outgoing shift.
* Implement the company policy, directives, rules and regulations.
* Develop and foster good relations with customers, authority and industry stake holders in general.
* Responsible for implementing security procedures on a shift basis.
Key Competencies:
* Management skills
* Communication skills
* High level of integrity
* Initiative and proactive approach
* Customer Service Orientation
* Change management
Educational Background:
* Minimum University Degree or equivalent
Professional Work Experience:
* Minimum of 3 years’ experience in Airfreight Management.
If you believe you have the matching skills, experience, educational background mentioned above and you would like to be a part of the Swissport Cargo Services team, we would like to hear from you.
Closing Date: On or before May 18, 2011 - Due to the immediate need to fill this position urgently successfully shortlisted candidates may be contacted for an interview before the closing date.
Applications together with the relevant certificates should be forwarded by email to:
hr@swissportkenya.co.ke
or through post to :
The Human Resource Manager,
Swissport Cargo Services Kenya,
P.O. Box 19225 - 00501
Nairobi, Kenya
You can now click on this link www.careerstom.com to visit our career centre for a more incisive advice from experts.
Swissport Cargo Services Kenya has been operating in Kenya since April 2002 with great success, handling over 36,000 tons in cargo per year.
Swissport Cargo Services Kenya believes in quality customer orientation that delivers top-class service on all levels.
Our three main cornerstones are:
People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.
Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.
Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.
Every employee is expected to "live our corporate values": after all, the culture of any company will be evident in its employees' attitude to their customers.
We are currently seeking applications from suitably qualified candidates for the following position Interested candidates should have the following qualifications:
Application Deadline
2011-05-18
Job Details
Role & Responsibilities:* Responsible for the day-to-day operations and acts as liaison between Swissport Cargo Services and all the airlines, agents and other customers.
* Responsible in ensuring all cargo handling practices conform to the safety and security
* Manage and control manpower on the shift in order to optimize utilization and to maintain staff's morale and discipline
* Responsible to resolve customer problems and complaints effectively liaising on a shift basis with all departments including Swissport airside to provide resolution for complaint handling
* Compiling a detailed shift report for the SCS management team on a shift basis.
* Follows the flight briefings closely and establishes in consultation with the airlines when delay during the operations is acceptable operationally and commercially.
* Plan a strategy for flight operations prior to commencing work after getting handover from the outgoing shift.
* Implement the company policy, directives, rules and regulations.
* Develop and foster good relations with customers, authority and industry stake holders in general.
* Responsible for implementing security procedures on a shift basis.
Key Competencies:
* Management skills
* Communication skills
* High level of integrity
* Initiative and proactive approach
* Customer Service Orientation
* Change management
Educational Background:
* Minimum University Degree or equivalent
Professional Work Experience:
* Minimum of 3 years’ experience in Airfreight Management.
If you believe you have the matching skills, experience, educational background mentioned above and you would like to be a part of the Swissport Cargo Services team, we would like to hear from you.
Closing Date: On or before May 18, 2011 - Due to the immediate need to fill this position urgently successfully shortlisted candidates may be contacted for an interview before the closing date.
Applications together with the relevant certificates should be forwarded by email to:
hr@swissportkenya.co.ke
or through post to :
The Human Resource Manager,
Swissport Cargo Services Kenya,
P.O. Box 19225 - 00501
Nairobi, Kenya
You can now click on this link www.careerstom.com to visit our career centre for a more incisive advice from experts.
