The Tonic Technologies Limited is a Nigerian fintech platform where people buy and sell gift cards, create Virtual Dollar Cards, pay local and international bills, shop gadgets on Just Gadgets, and buy eSIMs. We serve users in Nigeria and Ghana. Our community is loud, funny and very online, and we want someone who fits right in. You won't just be posting. You'll be replying, reacting, starting conversations and making people feel like there's a real person behind the brand, because there will be. You'll also work closely with Tonic FC, our grassroots football club, on community content and activations.
We
are recruiting to fill the position below:
Job Title: B2C Community Manager
Location: Lagos
Employment Type: Full-time (Remote)
Job Summary
- We are looking for a B2C Community Manager to be the voice, vibe and
hype-person of our community.
- You'll run the day-to-day conversation across X (Twitter), Telegram,
Instagram and TikTok, keep the banter going, spot what's trending before
everyone else, and turn what the community is saying into real input for
our product, support and marketing teams.
- This is a fully remote role, open only to Nigerians currently living
in Nigeria.
Responsibilities
- Own day-to-day replies and engagement across X (Twitter), Telegram,
Instagram and TikTok.
- Keep conversations and banter alive so the community feels active,
not just broadcast to.
- Spot trends, memes and cultural moments early and turn them into
timely community content.
- Monitor community sentiment, then route complaints to support and
praise to the right teams.
- Plan and run community activations, giveaways and campaigns.
- Work with Tonic FC on football-led community content and
activations.
- Turn community feedback and insight into clear input for product,
support and marketing.
- Benchmark similar communities and bring back ideas we can use.
- Handle tense or negative conversations with a steady head and
protect the brand's reputation.
Requirements
Education:
- A Degree or HND in Mass Communication, Marketing, English, or a
related field is welcome but not required. Proven community experience
matters more than certificates.
Experience:
- Minimum of 3 years' experience in fintech, in a community, social
media or similar role.
- A track record of growing a community from "just posting"
to genuinely engaged.
- Experience with football fan communities and high-energy online
communities where banter runs deep is a big plus.
Skills:
- Sharp, witty writing with a natural sense of humour.
- Deep understanding of how online communities behave, especially on
X, Telegram, Instagram and TikTok.
- Strong instinct for trends, memes and internet culture in Nigeria.
- Calm, sound judgement when comments get spicy.
- Ability to read sentiment and summarise community insight clearly
for other teams.
- Good organisation for running campaigns, giveaways and activations
end to end.
Other
Requirements:
- Must be Nigerian.
- Must have at least 3 years of community managementexperience.
Fintech Industry is a plus.
- Must be chronically online and fluent in internet culture.
- Must be comfortable working remotely and independently.
- Please include your LinkedIn profile and an up-to-date CV. Links to
communities or accounts you've managed will strengthen your application.
Application Closing Date
8th
October, 2026.
How to Apply
Interested
and qualified candidates should:
Click here to apply online
Note: If you can read a comment
section and instantly know the mood, write a reply that gets people laughing,
and stay calm when things get heated, we'd like to meet you.
