Raphael Group is a professional virtual assistant service that connects employers with skilled remote assistants. We offer a wide range of services to support individuals and businesses, including scheduling, email management, research, and more. We take the hassle out of finding and hiring qualified virtual assistants, allowing you to focus on growing your business.
We are recruiting
to fill the position below:
Job Title: Operations Manager
Location: Remote
Employment Type: Full-time
Working Hours: 9am-5pm WAT
Role
Overview
- We
are looking for a highly competent, proactive, and results-driven
Operations Manager to lead and oversee daily production operations from
planning to final delivery.
- The
ideal candidate will be responsible for ensuring production targets are
met efficiently, cost-effectively, and on schedule while maintaining high
standards of quality, performance, and accountability.
- A
strong leader with excellent operational judgment, problem-solving
ability, and hands-on experience managing people, processes, timelines,
and output in a fast-paced environment.
Key
Responsibilities
- Oversee
end-to-end production activities to ensure smooth daily operations.
- Develop,
manage, and execute production schedules based on business priorities and
deadlines.
- Ensure
production targets, turnaround times, and service levels are consistently
achieved.
- Monitor
workflow, identify bottlenecks, and implement immediate corrective
actions.
- Maintain
continuity of operations with minimal downtime or disruption.
- Lead,
supervise, and coordinate production staff to ensure productivity and
accountability.
- Assign
tasks, set clear expectations, and monitor daily performance.
- Conduct
regular check-ins, coaching, and performance reviews.
- Build
a high-performance culture focused on discipline, ownership, and
continuous improvement.
- Support
hiring, onboarding, and training of new production team members when
required.
- Ensure
all output meets approved quality standards, specifications, and client
expectations.
- Implement
and maintain quality control procedures across all stages of production.
- Address
quality issues promptly and drive preventive solutions.
- Ensure
compliance with internal policies, operational procedures, and safety
standards.
- Analyze
workflows, productivity trends, and production data to improve efficiency.
- Introduce
systems, tools, and best practices that enhance output and reduce waste.
- Optimize
resource allocation including manpower, tools, and materials.
- Drive
continuous improvement initiatives across the production function.
- Prepare
accurate daily, weekly, and monthly production reports.
- Collaborate
effectively with cross-functional teams to ensure seamless execution.
Requirements
- Bachelor’s
Degree in Management, Engineering, Business Administration, Industrial
Management, or related field is an advantage.
- Relevant
practical experience may be considered in place of formal education.
- 2-5
years experience as a Production Manager, Operations Manager, or similar
leadership role.
- Proven
experience managing teams, workflows, deadlines, and performance targets.
- Strong
track record of improving operational efficiency and delivering measurable
results.
Must
Have:
- Strong
leadership and people management skills.
- Excellent
planning, organization, and execution ability.
- Strong
problem-solving and decision-making skills.
- Ability
to work under pressure and meet deadlines.
- High
attention to detail and quality control mindset.
- Strong
analytical and reporting skills.
- Excellent
verbal and written communication skills.
- Proficiency
with spreadsheets, reporting tools, and production management systems.
- Self-management,
discipline, and accountability in a remote work environment.
- Experience
working with US-based teams or managing remote teams (added advantage).
Work Requirements:
- Reliable and functional laptop or PC
- Stable
internet connection and consistent power supply.
- Quiet,
professional workspace suitable for remote work.
Salary
N300,000 -
N500,000 monthly.
Application
Closing Date
18th
October, 2026.
How
to Apply
Interested
and qualified candidates should:
Click here to apply online
