Job Title: Receptionist
Job Code: R/PSC/160517
Number of
Positions Open: 2
Reports To:
Accommodation Manager
Location: Nairobi, Kenya
Closing
Date: Open Until
Filled
Summary: Our client is a well-established premier private members club.
Summary: Our client is a well-established premier private members club.
As a part
of their major expansion programme, they wish to recruit a highly competent and
proactive key staff to fill in the following position.
Primary Responsibilities:
Primary Responsibilities:
- Responsible
for room reservations and proper filling all the details in the
reservation forms.
- Responding
to the guest and member’s enquiries and providing necessary information as
per the Club policy.
- Responsible
for ensuring that all guests in the rooms have paid 100% before check in
as per the club rules. (Unless prior arrangement is made and communicated
to you by management)
- Ensuring
that all reservations waitlisted are properly recorded with all the
necessary details being captured into the club system.
- Handling
all incoming and outgoing telephones calls with decorum and putting into
practice techniques leading to a fast, friendly, courteous and efficient
service to all guests
- Always
compute and produce the relevant reports for management decisions.
Minimum
Qualifications:
- Diploma
in Hospitality Management
- Recognized
professional qualifications in customer service
- Minimum experience of 1 year.
Person
Specifications: The
suitable person must be polite, possess excellent communication skills,
organized and able to multitask, computer literate and be commercially astute
with good analytical and problem solving skills.
How to Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Receptionist
How to Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Receptionist
