Marie
Stopes Kenya
Job Title: Care Assistant
Location: Kibera
Reporting
to: Center
Manager
Probationary
Period: 3 months
Our core
activities are provision of high quality, safe sexual and reproductive health
services.
As such the holder of this position may require taking up responsibilities beyond the hospital setup care/nursing assistant role.
The holder
of the position is required to maintain a high degree of confidentiality in
matters relating to the organisation and it’s clients.
Strategic Purpose of the Programme Operations Unit: to ensure excellent delivery all MSK outreach Programme activities and the development and funding of new work.
The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE
The post holder commits to and is held accountable to Marie Stopes International global core values:
mission driven, customer focused, results orientated, pioneering, sustainable and people centered
Key Responsibilities and Measures
1. To provide
care to clients under guidance of the nurse, clinical officer and the Center
Manager
2. To provide
other services that seek to promote the image of MSK
3. To abide by
all MSK policies and procedure in the performance of duties
To provide care to clients under guidance of the nurse, clinical
officer and the Center Manager
Activities
include:
- Prepares
and serves refreshments for staff and clients at agreed times or as
directed by the team leader.
- Provides
clients' personal hygiene by giving bedpans, urinals, baths, assisting
with travel to the bathroom; helping with showers and baths.
- Provides
for activities of daily living by assisting with serving meals, feeding
clients as necessary; ambulating, turning, and positioning clients;
providing fresh water and nourishment between meals.
- To
support clients through the provision of vocal local techniques during
procedures.
Measures
- High
quality client care
- Positive
feedback from MSK clients
- Increased
client numbers
- Support
in all administrative and clerical tasks
To provide other services that seek to promote the image of MSK
Activities
include:
- Ensures
cleanliness of the entire facility by cleaning as instructed by the
team leader or other supervisors
- Follows
all aspects of the infection prevention protocol and assist in Infection
Prevention activities as directed by the Team Leader
- Ensure
that theatre and bed linen is clean, pressed and available at all times.
- Keeps
the kitchen clean and neatly arranged ensuring that utensils and cutlery
are accounted for and hygienically kept.
- Runs
errands as requested by the Centre Manager, such as banking daily income
and buying items from petty cash, and provides the required receipts.
- Support
the Centre/ Outreach team members by assisting to sterilize equipment and
assist in the procedures as requested by service
providers
Measures
- Reduced
infections in the facility.
- Effective
and timely preparation of the procedure rooms
- Timely
achievement on the tasks assigned by the Center Manager
To abide by all MSK policies and procedure in the performance of
duties
Activities
include:
- Maintains
work operations by following standard operating procedures and policies.
- Protects
organization's values by keeping patient information confidential.
- Updates
job knowledge by participating in educational opportunities which include
attending CMEs
- Documents
actions by completing forms, reports, logs, and records as
required.
Measures
- High
level of confidentiality maintained
- Full
attendance of the scheduled CMEs or trainings
- Proper
and efficient documentation.
Knowledge, Skills and Experience
Qualifications
and Experience:
- Minimum
‘O’ Level qualification
- Tertiary
qualification in business studies, nurse aide, customer care, front office
management, or similar will be an added advantage.
- Minimum
1 year post training working experience.
Skills:
- High
regard for confidentiality
- Good
communicator – written and oral
- Possess
I.T skills for example sending emails, using MS Office, Internet e.t.c
- High
regard for client care
- Responsible
- Reliable
- Understanding
- Self
confident
- Flexible
- Ability
to be calm under pressure
- Enthusiastic
- Task-oriented
- Very
comfortable with team work
- Honest
- Ability
to work flexibly to meet service needs.
Attitude / Motivation:
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others.
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others.
There are
13 key behaviours that MSK encourages in all employees and they are defined
below:
Initiative
Initiative
- Thinking
ahead and taking action to make the most of opportunities by finding the
optimum solution
Innovative
- Thinking
creatively and outside of the box so that ideas generated create a
positive outcome
Effective Communication
- Communicating
through active listening and good questioning techniques, using
appropriate body language, ensuring information is clear and concise.
Responsive
- Being
responsive to changing priorities and demands
Working Efficiently
- Planning,
prioritising and organising work to ensure work is accurate and deadlines
are met
Sharing Information
- Sharing
information and knowledge whilst maintaining confidentiality
Focus on Learning
- Taking
responsibility for keeping knowledge and skills updated and for seeking
opportunities to develop further
Commitment
- Awareness
and understanding of goals, vision and values and how your role impacts on
this and going the extra mile to meet role requirements
Driven
- Drive
and determination to deliver results
Accountable
- Taking
responsibility for appropriate decisions that you make, and the actions
and behaviour you demonstrate
Embracing Change
- Openness
to embracing change within the organisation and being able to adjust
plans/activities accordingly
Motivated
- Motivation
towards achieving quality results to maximise potential
Team Player
- Working
as part of a team by being supportive, flexible and showing respect for
each other
How to Apply
Applications quoting the position title with detailed CV, with contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other but not a relative) should be submitted
Applications quoting the position title with detailed CV, with contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other but not a relative) should be submitted
to recruitment@sheerlogic.co.ke
on or
before 15th March 2016.
Only shortlisted candidates will be contacted
NB: Please clearly indicate in the subject line as “Care Assistant – Kibera ”
