Real People is a
fast growing multinational financial institution, providing responsible finance
for sustainable futures.
At Real People
we provide a participative platform focused on our customers, while embracing
the values of Self Improvement, Respect, Innovation, Partnership and Teamwork.
We are looking
to fill the following positions within our branch network:
1. Relationship
Officers
Job Purpose
- To contribute to the profitability of the branch by effectively achieving set sales targets through actively and proactively identifying sales opportunities
- To keep the portfolio at risk at the acceptable minimum through actively following up on all clients for timely repayment
- To proactively and continuously deliver service excellence.
The Key Performance Areas (KPAs) of the
job are:
Production/Sales, Marketing, Loan Appraisals, Collections, Portfolio Management,
Administration, Customer Relationship Management and maintaining a Corporate
Image.
Minimum Requirements
- A Degree in a business related field
- A minimum of 2 years’ experience in sales preferably in a Banking, Insurance or Micro Finance environment.
2. Customer Service Officers
Job Purpose
- To effect healthy administrative processes within the branch
- Assess and provide feedback on customer satisfaction
- To ensure the generation of leads through superior Customer Service to Walk in Clients, Existing Clients and Telephonic Enquiries
- To form the support base for Relationship Officers and all other Staff within the Branch
Minimum Requirements
- A Degree in a business related field
- A minimum of 2 years’ experience in an administrative role.
Salary: Negotiable Basic Salary + Incentives
3. Approval Officers
Job Purpose: To evaluate business credit applications
in terms of product business rules and company credit criteria in a timely and
efficient manner for the purpose of making an approve/decline decision
The Key Performance Areas (KPAs) of the
job are: Loan Approvals,
Collections and maintaining a Corporate Image.
Minimum Requirements
- A Degree in a business related field
- A minimum of 3 years’ experience in a financial institution with experience in business credit assessment
- 2 years in a leadership role within a financial institution
Salary: Negotiable Basic Salary + Incentives
If you meet the
above requirements, send an application letter and a detailed CV with three
professional referees including daytime contacts to recruitment@realpeople.co.tz on
or before 29th May 2014 addressed to the Human Resource Manager.
Applications
will only be processed if they are sent to the email address provided
specifying the position and preferred location as the subject title, for
example Relationship Officer – Arusha.
Only shortlisted
candidates will be contacted.
Visit our
website www.realpeople.co.za or www.realpeople.co.ke
