Vacancy: Front
Office Executive
SCODE Ltd is a
for profit social enterprise that focuses on designing, manufacturing,
marketing and distribution of renewable and cleaner energy solutions.
It is a
subsidiary of Sustainable Community Development Services (SCODE), a reputable
grassroots NGO which promotes the adoption and use of renewable energy
technologies and sustainable land use management approaches among grassroots
communities in Kenya.
The current
product portfolio includes Improved CookStoves for Households and Institutions,
Solar Home Systems, Solar lanterns. Solar dryers, Biogas plants for Households
and Institutions and consultancy services.
SCODE Ltd is
currently looking for talented, entrepreneurial, dynamic, ambitious and
innovative professionals to fill the following position:
Front Office Executive
1 Post
Job Ref: HR–FO-05–2014
The incumbent
will be incharge of attending to the front office and customer care relations
and will work towards enhancing effectiveness by providing information
management support.
The post holder
reports directly to the Head of Human Resources & Administration.
Duties and responsibilities:
- Produce information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting data, text and graphics
- Organize work by reading and routing correspondence, collecting information, initiating telecommunications
- Complete requests by greeting customers, in person or on the telephone: answering or referring inquiries
- Maintain department schedule by maintaining calendars for department personnel; arranging meetings, conference, teleconferences and travel.
- Receive all mails including letters and distribute them accordingly
- Receive & welcome all visitors into the company
- Receive client requests relied through email and telephone and channel them to the persons concerned
- Receive & prepare all outgoing mails
- Ensure that reception office is always neat.
- Ensure that all boardrooms are clean, neat & always ready for use.
- Maintain a schedule of the use of the boardroom.
- Custodian of all reception & boardroom equipment.
- Ensure regular maintenance of photocopying machines, office cameras etc
- Maintains customer confidence and protects operations by keeping information confidential.
- Prepares regular and adhoc reports
- Provide historical reference by utilizing filing and retrieval systems
- Contribute to team effort by accomplishing related results as needed
- Handle customer care aspects and inside sales
Education and work experience
- Degree/Diploma in secretarial science/office management or any other related field from a recognized institution
- A minimum of 2 years experience in a similar position
- Computer literate
Skills and knowledge
- Professionalism and Confidentiality
- Good communication and interpersonal skills
- Excellent administrative and reporting Skills
- Excellent organizational and scheduling skills
Application Guidelines
If you believe you
fit the specifications for this job, please send your application, a detailed
curriculum vitae and all relevant testimonials stating current position,
current remuneration, expected salary, terms of service, email address and
telephone contacts.
All applications
should provide postal, telephone and email contacts of three referees. All
applications should bear the Job ref as provided above in the subject line.
Applications
should be sent to: scodeltd@scode.co.ke
Closing date for
receiving applications will be 12th May, 2014.
Reference and
background checks will be carried out in conformity with SCODE ltd recruitment
policy.
SCODE LTD is an
equal opportunity employer and encourages diversity
Only shortlisted
candidates will be contacted.
