A leading Retail
Trading Company is looking for Customer Service Executives to be based in Nyeri.
2 Posts
Key Responsibilities
- Manage customer relationship and documentation compliance and completion
- Maintain the defined quality of customer service standards
- Manage the customer contact queue and customers tolerance
- Communicate and escalate factors that impact on customer experience to the appropriate departments
- Manage service delivery aligned to customer needs and business objectives
Required
- Diploma or Bachelor degree in a business or related discipline
- Minimum 1 year working experience in a customer service role
Monthly gross salary: Ksh. 18,000/=
Deadline: 20th March 2014
Applications:
Send your up to
date CV and cover letter to
Summit
Recruitment & Training, Blixen Court,
Karen Road,
Karen
Only short
listed candidates will be contacted.
Please indicate
in your email which position you are interested in.
Only candidates
stating current salary will be considered.
Please do not
apply if you do not meet the requirements of the job
