Our client is a
leading pharmaceutical company in Kenya, serving both the wholesale and the
retail markets.
Position: Field Sales
Representative / Medical Representative
Reporting to the
group sales director, the ideal will be tasked with promoting pharmaceutical
and non-pharmaceutical product sales through effective interaction with health
care professionals, hospitals, clinics, institutions and other healthcare
service providers to increase the awareness and use of the company’s products
within their respective territories.
Salary:
Competitive Retainer Package + Commissions
Duties and
Responsibilities:
·
Source for orders directly from customers
·
Arranging appointments with doctors, pharmacists, procurement
officers and hospital medical teams;
·
Making presentations to doctors, practice staff and nurses,
hospital doctors and pharmacists in the retail sector;
·
Building and maintaining positive working relationships with
medical staff and supporting administrative staff;
·
Keeping detailed records of all contacts, maintaining an updated
database of all clients;
·
Call customers from the office to source for orders in-case one
is not in the field
·
Communicate and advice customers on new products, discounts,
promotional offers and any products that are out of stock.
·
Liaising with the stores manager to ensure that all the invoiced
products are dispatched and credit notes are raised for any products out of
stock.
·
Predict customer requirements /re-order level depending on the
season or customer’s history.
·
From time to time to visit customers at their premises to
collect feedback on our goods and services and their payment plan.
·
Ensure that all complaints by customers are addressed to immediately
and fully settled / to the customer’s satisfaction.
·
Delivering statements to our customers who are enroute and as
may be requested from time to time by the operations director.
·
Calling debtors to follow-up on payments for goods sold to them
on credit and collecting cheques as they fall due and cash as they deliver
products.
·
Inform and advice management about seminars, conferences, shows
and any other related events in the market that will help promote company
products.
·
Delivering of products, samples and promotional materials to our
customers from time to time.
·
Planning, calling and meeting directors of potential customers
to market our products to them.
·
Liaise with the sales team in the office to ensure orders given
are supplied to our customers on a timely basis.
·
Do an evaluation of our customers on field visitations to advise
management on setting of credit limits based on the due diligence.
·
Gather market intelligence reports for the company from the
field to shape decision making.
Other Added
Assignments
·
Prepare and submit Weekly and Monthly reports to the sales
director.
·
Participating in the preparation of up-dated pricelists,
samples, data collection forms, field trip budgets and field timetables / route
plans on timely basis.
·
Advising and planning for trips to specific clients where he/she
might need to be backed-up by top management or technical staff.
The ideal
candidate
·
The candidate must have excellent communication skills i.e.
fluent in both English and Kiswahili (written and spoken).
·
A diploma in veterinary or pharmacy from a reputable, PPB
certified institution is an added advantage. Non-medical practitioners with
progressive sales/marketing experience in the health sector shall also be
considered.
·
Must be a go-getter who knows how to close sales and build an
empire of good customers.
·
At least a diploma level training in sales and marketing will be
an asset
·
Ability to sell through an integrated computer system e.g.
Pharmacore or Pharmasoft etc.
·
A person of un-questionable integrity (referees MUST recommend
on this aspect).
·
Organization, planning, analytical and interpersonal skills are
paramount requisites.
·
Ability to deliver results independently with minimal
supervision.
·
Aged not more than 35 years
Interested
applicants should send their CVs and application letters via e-mail to:
pharmacy@firstdataresearch.com on or before Saturday November 30th, 2013.
Due to the huge
volumes of application we are likely to receive, contact may be limited to
qualified candidates only.
Kindly indicate
your preferred region: Nairobi, Lower Eastern, Upper Eastern, Central, North
Rift, South Rift, North Eastern, Nyanza, Coast, and Western
The company
prides itself as an equal opportunity employer offering employment without
regard to any bias.
