Our client with
various retail outlets across the country is in need of a Training Manager.
Title: Training
and Development Officer
Position Overview:
To increase the
level of relevant skills and knowledge within the stores workforce through
provision of training and learning support to employees.
The focus being,
customer service, selling techniques, communication skills and induction
support.
Roles & Responsibilities
- Identifying training and development needs within the organization.
- Design and expand training and development programs based on both the organization's and the individual's needs.
- Developing effective induction programs.
- Developing training materials for in-house courses.
- Monitoring and reviewing the progress of trainees through appraisals, questionnaires and discussions with relevant managers.
- Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment.
- Planning and preparation of training budgets.
Candidates
Profile
Qualifications
- Relevant academic and professional qualification, preferably university degree.
- Minimum of 5 years work experience in training and development.
- Requirement / Skills
- Excellent oral and written communication skills.
- Strong interpersonal skills.
- Proven experience in the delivery of training and management of induction process programs.
- Customer and service orientation.
- Organized and methodical.
If you believe
you qualify for this position, please send your CV and details of your current
and expected remuneration to resume@interviewupconsulting.com
Only qualified
candidates will be contacted.
