Role: Clinical Quality Assurance Manager
Reports To: Clinical Services Director
Liaises With: Clinical Department and other
departments.
Contract
Type: Fixed Term 2 Years
(Subject to renewal)
Gross Salary: KShs. 150,000 – 160,000 Gross Pay
Position Objective:
To ensure that the standards maintained are equivalent to the government standards.
Key Responsibilities
Position Objective:
To ensure that the standards maintained are equivalent to the government standards.
Key Responsibilities
1. Responsible
the tracking of clinical standards and quality in clinics.
2. Responsible
for the maintenance of clinical excellence in Marie Stopes Kenya centers and
outreach.
3. Works with
and involves other necessary team members to maintain clinical standards.
4. Responsible
for convening and following up the Medical Advisory Team which includes;
- Marie Stopes International clinical
policy, protocol and procedure
- the issue of clinical guidelines
- overseeing and reviewing the clinical
audit process
- advising on changes to clinical
practice
- review of major incidents
- Monitoring standards and instigating
peer review where concern regarding a practitioner is raised.
- approval of research proposals
5. Responsible for putting in place Marie
Stopes Kenya internal medical audit.
- Clinical audits are undertaken by a
process of continual monitoring.
- Results are produced on a quarterly
and/or annual basis and shared with the Medical Advisory Team.
6. Responsible for liaising with Marie
Stopes International External Audit
7. Responsible
for monitoring client satisfaction forms from centers quarterly sharing results
with relevant team members and taking actions for improvements.
8. Proper
management and referral of complications including incident reporting,
- Strengthen incident reporting
and analysis
- Create a no blame culture:
- non-punitive reporting policy
(sent to every clinic)
9. Communication: explanation to client,
family, and referral hospital, and support of clients and teams when serious
incidents occur.
Knowledge,
Experience and Competencies
- A degree at Bachelor’s degree with
Clinical Training as a speciality, or any other related field for example
Public Health;
- Diploma in Quality Control or
Monitoring Evaluation is desirable
- A minimum of five years of Quality
Assurance in similar clinical context, is required
- Excellent written and oral
English and Kiswahili;
- Computer software literate;
- Proven analytical skills in budgets
and financial reports;
- Proven experience in report writing.
- Team-player with good interpersonal
skills
- Ability to perform under pressure
Role: Cook
Duty Station: Eastleigh Nursing Home, Nairobi.
Contract
Type: Fixed Term - 2
Years (subject to renewal upon availability of funding)
Reporting To: Center Manager
Salary: Kshs.20, 000 – 25,000 Gross Pay.
Key Responsibilities
Key Responsibilities
- Planning, costing and preparing
menus for patients.
- Ensuring production of timely, safe
and quality meals.
- Ensuring hygiene and cleanliness is
maintained at all times in the kitchen.
- Controlling stocks in the kitchen
and raise requisitions as and when required.
- Compiling weekly and monthly reports
as required.
- Ensuring timely supply and quality
of goods and services.
- Ensuring that machines and other
equipment are used correctly and are always in good working condition.
- Ensuring health and safety policies
are adhered to.
- Ensure superior Customer Experience
to all internal and external clients
Job Requirements
- Diploma in food and beverage
production.
- Food handlers certificate from the
relevant government hospital
- At least 3 years relevant
experience.
Role: Medical Officers
Duty Station: Eastleigh Nursing Home, Nairobi
Contract
Type: Locum
Reporting To:
Center Manager
Salary /
Wages: KShs. 3,000
to 4,000 per Six Hour Shift
Purpose of
the role
Medical
Officer’s main role is to perform medical procedures at the Nursing Home and to
maintain the high clinical standards expected by Marie Stopes Kenya.
Key
responsibilities
- Overall quality inputs into service
delivery, including running full out-patient clinic/ obstetric unit and
providing surgical procedures as laid down in the protocols.
- Taking calls at the nursing home as
might be required.
- Proper use of medical equipments and
supplies and for notifying the centre manager of needs for repair,
maintenance or replacements etc.
- Ensuring that team members provide
effective health care.
- Actively following organizational
criteria for assessment of medical/ client care.
- Carry out medical audit as
frequently as possible.
- Relating to other departments as
required by medical inputs e.g. laboratory, pharmacy etc.
- Proper counseling of clients and
being responsive to their needs.
- Recognition potential medical
problems and dealing with or refer them as appropriate.
- Responsible for reporting all complications
in writing within or before the end of the day.
- On-Job-Training of other service
providers and team members.
- Preparing and participating fully in
Continuous Medical Education (C.M.E.)
- Responsible for follow-up and
treatment of client in regard to any minor or major complications
Job Requirements
- Bachelor of Medicine and Bachelor of
Surgery
- Must have completed 1 year of
internship in a busy hospital
- Must be registered with the Medical
Practitioners and dentists board.
- Must be computer literate.
Title: Sexual Reproductive Health Trainers (French, Arabic and
Portuguese)
Reports To: Business Manager - Marie Stopes Kenya
International Training Center
Liaises With: Business Management Department.
Duty Station: International Training Center.
Contract
Type: Annual Contract,
but paid upon production of invoices as per the period worked.
Gross Salary: USD 175 – USD 235 per day.
Key Responsibilities
Key Responsibilities
- Prepare training programmes at least
one week before scheduled training.
- Brief other outsourced trainers and
go through all the relevant training materials and equipment one week
before training commences.
- Carry out actual training alone or
together with other outsourced trainers (where necessary) and sit through
all the training sessions.
- Visit participants in all practical
sites on rotational basis and ensure all participants are involved in
unassisted procedures.
- Review curriculum from time to time
and where necessary modify or develop new ones to match customers’ needs
and comply with MSI, WHO and GOK (MOH) quality standards in liaison with
ITC lead trainer.
- Review all training slides
periodically and where necessary prepare new ones in compliance with MSI,
WHO and GOK (MOH) quality standards and to match continuous customers’
changing needs.
- Compile and collate training reports
and submit to partners, customers, copied to BM, within one month after
completion of every training session both in English and a second
language.
- Brief ITC team during monthly
meeting on training operations and participants’ evaluation feedback.
- Take on extra duties or projects
assigned from time to time.
Qualification
- Masters Degree in Obstetrics and
Gynecology from a recognized University.
- Certified Trainer
- Experience of over 5 years
practicing Human Medicine in Kenya.
- Fluent in written and spoken English
and either French, Arabic or Portuguese.
Preferred Skills
- Good communication and interpersonal
skills.
- Good planning skills
- Good IT skills
- Good presentation skills.
Role: Paediatrician
Duty Station: Eastleigh Nursing Home, Nairobi.
Contract
Type: Locum
Reporting To: Center Manager
Salary /
Wages: 40% of
consultation fees billed per client
Key Responsibilities
Key Responsibilities
- Attend to and review the babies born
in the Marie Stopes Kisumu Nursing home/hospital as need arises while safeguarding
quality of these services in the centre.
- Be on a-24 hour standby/on Call to
attend to all paediatric Emergencies/complications in the hospital, and
taking lead in the management and decision for referral of such
complicated/emergency cases as necessary.
- Attend to All assisted
deliveries/ALL babies born through caesarean Section in the Nursing Home,
review, treat and advice on management as appropriate.
- Plan and organise for a monthly
review and discussion of all neonatal/infant mortalities with the centre
teams within the Nursing home with an aim of learning lessons and adapting
to the best practice of care.
- Called on an ad hoc basis to support
the centres by planning and conducting continuous medical education (CMEs)
to the centre teams on specific and chosen subjects as needed with an aim
of updating and learning current and important practice in care.
Job Requirements
- Applicants should be holders of a
Bachelor of Medicine and Bachelor of Surgery (MBChB) and MMed
(Paediatrics) degrees from a recognized University.
- Registered with the Kenya Medical
Practitioners’ and Dentists’ Board with a valid practice license.
- Must be computer literate.
Role: Kenya Registered Community Health Nurse
(2 Positions)
Duty Station: Marie Stopes Kenya Mombasa Nursing Home,
Mombasa.
Contract
Type: Fixed Term- 2
Years (subject to renewal upon availability of funding)
Reporting To: Center Manager
Salary: Kshs.32, 000 Gross Pay.
Key Responsibilities
Key Responsibilities
1. Client
care:
- Client counselling: Provide
comprehensive client counselling on reproductive health, other various
services and other health matters.
- Client satisfaction: Taking
necessary steps to ensure that all centre clients are treated with
sensitivity, respect, and consideration. If complaints are raised,
be able to effectively manage and resolve them. Refer promptly to
the Centre manager fort management if client complaint continues or is of
a serious magnitude.
- Maintaining the highest possible
standard of client care by providing quality care to all clients.
- Implementing a smooth, efficient
client flow which will reduce clients waiting time.
- Monitoring and evaluating client
care continuously and recommending adjustments as necessary.
- Educating and giving information to
clients and their relatives regarding family planning and other health
related issues.
2. Budgetary Control:
- Supplies Management: Taking
steps to ensure that stock is dispensed and counted accurately, that stock
cards are updated continuously and waste and spoilage of stock (ie expired
stock) and stock outs is minimised. Ensure full participation in
stock counting and ordering activities at the centre (including outreach,
the laboratory, the main store and dispensing cupboard supplies). Timely
alerting of the centre manager of low stock or discrepancies in stock
counts / orders received.
- Security and building
maintenance: Taking necessary steps to ensure that risk to all Marie
Stopes Kenya assets are minimised, and that the centre building and
vehicle are maintained in a sound and secure way.
3. Technical Excellence:
a) Client
treatment: All nursing and midwifery staff shall:
- Administer drugs prescribed in the
correct dose, the correct route and at the correct strength for the
client, gives injections in a safe manner using aseptic technique
- Assists with Norplant & IUD
insertion, MVA procedure, Pap Smear, Tubal Ligation and Vasectomy
procedures. (Registered Midwives/Comprehensive Nurses may be trained to
insert IUD, Norplant, VCT and to conduct MVA procedure)
- Provides antenatal, post natal care,
emergency deliveries (midwives), immunisation
- Follows STI treatment protocols
correctly
- Achieve high uptake of appropriate
FP methods by clients following counselling
b) Clinical standards:
- Taking necessary steps to ensure
that the highest standards of reproductive health and family planning
services are achieved, as laid down in the Marie Stopes Partnership Manual
(including HIV/AIDS services) .
- Nurse providers should conduct
weekly checking of essential equipment and promptly inform the centre manager
of their current status, and follow up repairs or maintenance required of
equipment.
- Carrying out all nursing procedures
(as laid down in the procedure manual).
- Maintaining high standards of
cleanliness at the centre.
- Practicing every known measure of infection
prevention.
- Storing sterile instruments
according to the protocol.
- Preparation of theatre/ labour ward
for specified procedures.
- Maintaining instruments and
equipments e.g. to avoid rusty items.
- Ordering medical supplies in good
time to avoid shortage.
- Ensuring proper storage of medical
supplies.
- Assisting the doctor in relevant
procedures.
- Nurse providers are responsible for
the cleaning and sterilisation of instruments and supplies (gauze and
cotton wool) in the Centre and Outreach.
c) Vocal Local, Infection Prevention,
Emergency Preparedness:
- With guidance from the Centre
Manager, all nurse providers must familiarise themselves with Marie Stopes
Kenya protocols and actively implement all the necessary tasks to achieve
the highest standards.
4. Record Keeping and Reporting
a)
Organisation’s Clients: Ensure that company clients are attended to
promptly; claim forms are completed accurately with correct costs calculated on
forms.
b) Record
keeping and reporting:
- Taking necessary steps to ensure
that accurate records are kept in the Centre, and that timely accurate
reports are submitted to the Centre Manager.
- All records handled by the nurse
provider including client register, client cards, receipt books, must be
updated daily and have complete details.
- Records at the centre are the
property of MSK, client records must be kept confidential at all
times. Prices charged to clients must be as per MSK price list.
- Ensuring confidentiality of centre
records.
- Maintaining accurate records.
- Collecting of data and production of
reports as needed by Operations/Financial Team.
c) Budgetary control: Taking
responsibility for costs to be contained within the approved annual
budget. Striving for income from services to meet or exceed budgeted
targets.
5.
Promotional Activities
- Community Outreach: Nurses and
midwives will participate fully on both centre and outreach activities on
a rotational basis. Feedback on community outreach activities to be
provided to the Centre Manager in timely basis.
- Promotion: Fully participates on
planned promotional activities including MSK social marketing activities.
- Promoting the clinic through
information and education programmes organized for individuals and groups
at every available opportunity.
- Strengthening marketing activities.
Job Requirements
- Diploma in Nursing from a recognised
medical institution.
- Registered by the nursing council
and possession of a valid practice license.
- One year experience in a busy
institution.
Applications quoting the position title
with detailed CVs with contact details of 3 referees should be submitted
to:
People and
Development Dept using pd@mariestopes.or.ke
On or before
12th July, 2013
NB: Please
clearly indicate on the subject the position applying for ‘Registered Nurse’
Marie Stopes
Kenya is an equal opportunity Employer
