Project Head and Content Developer (Mobile Money)
Job
Code:
PH/CL/130606
Number Of Positions Open: 1
Number Of Positions Open: 1
Reports
To:
Practice Head
Location: Nairobi, Kenya
Location: Nairobi, Kenya
Closing
Date:
Open Until Filled
Summary:Our client is a provider of end-to-end learning and skill-building solutions that impact business performance through enhanced employee productivity, customer profitability and effective talent transformation.
Job Objective:
The Project Head will be responsible for overseeing the implementation of our client’s mobile money training operations and Content Development in a secondary role when reporting to the Sales Practice Head, this will be key as a strategy and play a vital role in providing backing in supporting internal and partner advocacy capacity building and providing, in this role as a Project Head, it is an inherently collaborative process.
It will consist of
the following basic roles and responsibilities:
Pivotal Role of the Project Head:
Pivotal Role of the Project Head:
- Creator – the
candidate will be responsible for creating and editing the client’s
content.
- Editor – The
candidate will be responsible for tuning the content message and the style
of delivery, including translation and localization as per the OpCo needs.
- Publisher – The
candidate is responsible for releasing the content for use.
- Administrator –
The candidate is responsible for managing access permissions to folders
and files, usually accomplished by assigning access rights to user and
roles.
Primary
Responsibilities:
- Creating courses
and quizzes using customized the client’s articulated templates.
- Content
development of question and answer learning courses.
- Working with
spreadsheet reports within PPT’s, creating courses, uploading content to
the clients (create users, create courses, draw reports, amend
questions/quizzes, add questions/quizzes, import and export quizzes,
upload videos and study material, edit quizzes, create categories with quizzes).
- Assisting with
trainer queries telephonically and via email.
- Create content
strategy on business objectives and customer needs.
- Identify
projects’ overall content requirements and prospective content sources.
- Develop creative
solutions for content presentation, management, workflow and maintenance.
- Assure content
conforms to the client’s optimization best practices.
- Create content
development best practices with stakeholders.
- Handle
stakeholder expectations and ensure projects timely completion.
- Function as
central contact point for content owners within organization.
- Suggest and
create strategies and tactical plans as per project implemented.
- Create the
learning curve and path for the client pan Africa
- Will liaison
with group and do all meetings and update them on regular basis
- Will also
liaison with the client’s directors at OPCO level
- He/ She will do
conceals with RCH/TL for understanding of ground realities on our client.
- He/she will be
on field for couple of days in Nairobi/ Kenya to understand the Anglo
function
- He/ She once in
six months will visit Franco OPCO to understand our clients’ ground
realities
- Follow and
enforce guidelines and policies on projects being worked on.
- Adherence to all
processes as applicable to a Trainer the Trainer when booting process is
due.
Skills and
Certification:
- Ability to
understand and convey the features, attributes and benefits of products
and services into instructional the client content material
- Strong grasp on
the pricing of the product (Capable of implementing pricing models that
balance value to customer & profitability to the client)
- Ability to
recommend successful add on services and optimal portfolio mix
- Awareness of the
competitive landscape in this product category & the ability to
present the client's strengths vs. competitors
- Ability to
understand and convey the Features, Attributes and Benefits of Technical
Trainings on all new products launched by the client
- Understanding of
the basic technology behind the product
- Strong grasp on
the pricing of the products and services in the market and competitor
offerings
- Capable of
implementing pricing models that balance value to customer &
profitability to the client)
- Project head
will conduct *Steering Committee Council* presentation with Group and also
with selected OPCOs as he is a shared dedicated resource. (Steering
Committees Council are committees setup to set agendas and schedules of
business propositions for the company)
- Delivering
accurate booting and auditing of AM Trainers and performing post
follow-ups in the likely hood of an inconclusive audit report based on the
content execution.
- Conduct due
diligence market surveys and also assess and analyze competition to align
with the client Business accordingly.
- Designing and
creating all Anglophone content and sharing the same to be translated to
the French content lead translator.
Experience:
- 8-9 years’
experience in the Telecom Industry and M Commerce. Added advantage
would be if he/she has worked in FMCG during his/her career
- Should be well
versed in telecom and have exposure to M Commerce / banking products on
mobile
How
to Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Project Head and Content Developer
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Project Head and Content Developer
