Institute
of Capacity Development (ICAD) – Kisumu
The Institute of
Capacity Development (KCA-ICAD) is the Consulting and Executive Training arm of
KCA University.
Established in 1999,
KCA-ICAD provides value added management, consultancy and business skills
training to professionals in the industry, public service, and non-governmental
organizations in Kenya and the Region.
KCA-ICAD works in
partnership with organizations to improve technical skills, capacity, and
business performance.
Marketing and Sales Executive – Consulting and Training
We are looking for an
results oriented Marketing and Sales Executive to help raise Kisumu ICAD’s
profile by supporting the execution and management of new and existing
initiatives to drive revenue, customer acquisition, and retention.
This is a principal
supporting role and successful candidate(s) domiciled in Kisumu and with some
degree of travel.
The successful
candidate will be expected to have initiative, passion for results, drive and
superior organizational and people skills.
Sales and Customer
care experience is a mandatory requirement and one should be a team player, and
fully committed to the vision of division and KCA.
Main
duties will include
- Reporting to and
under the general direction of a Business Development Manager the ME will
help support and manage day-to-day affairs of an assigned sector
- Proactively
initiate, record and manage client interphase including mail, telephone,
email, and electronic communication to help uncover and respond to
opportunities, prospects, and leads of the assigned sector
- Develop business
plans and proposals for existing and potential income generating
activities in line with sustainability goals of the Division
- Design,
organize, and execute presentations, conferences, training programs and
consultancy projects for internal and external clients.
- Build referral
and lead generation network and Ensure proactive sustainability and
competitiveness of the assigned sector through proactive networking,
effective interaction, and liaisons with internal and external
stakeholders.
- Collect,
Document and analyze market information and competitive intelligence
- Proactively
conduct needs and opportunity assessments to uncover opportunities,
prospects, and leads for an assigned sector; and to pursue these leads
with current and prospective clients
Qualifications
- A Degree in
Administration/Business/Commerce with sales and customer care experience
and management of a busy office.
- Those with a
Diploma in sales plus significant experience in managing programs or
clients shall also be considered.
Skill,
Knowledge and Competencies required
- Knowledge of the
Consulting and Executive Training Industry in Kenya and East Africa.
- Demonstrable
track record of managing a busy customer portfolio, executive and training
calendar.
- Passion for
quality and results and a positive, winning, and team attitude.
- Solid skills in
research, analysis, business prospecting, and proposal writing.
- Excellent
organizations skills including planning, record keeping, budgeting, cost
control, and supervisory skills and ability to cope with competing and
conflicting demands, projects, priorities, and tasks.
- Superior
customer/client care and management skills and excellent problem solving
ability.
- Strong written,
oral, email, telephone, and presentation communication skills
- Strong computer
skills in Project Management, Word and Data processing.
Remuneration
A competitive package
will be offered for the right candidates.
However, Performance
based package (including performance bonuses / commission) will be structured
for the right candidate for ICAD positions.
1. Manager, Distance Learning
Role
Description
Reporting to the
Director of Distance Learning & ICT, the Manager will be responsible for:
- Management of
distance education programs i.e. traditional distance and online programs
and any other educational programs delivered at a distance
- Develop a high
quality, effective and robust distance education presence
- Provide
leadership and cord nation of distance education programs
- Set up distance
learning secretariat
- Oversee the
conversion of material to distance learning mode.
Duties
will include:
Project management, Content management, Program production, Administration and
Marketing
Qualification and Experience
- Masters degree
in Instructional Design, Educational Technology or related field
- At least 5 years
experience in distance and online courses management
- Experience in
teaching in an online environment including assessment of student
outcomes.
Skills
- Strong verbal
and written communication skills.
- Ability to
handle multiple projects and meet timelines.
- Good
organization, planning, interpersonal and communication skills \
- Analytical,
marketing & leadership skills
- Attention to
details
2. Instructional Designer
Role
Description
- Provide
expertise in the design, implementation, and maintenance of IT initiatives
supporting education and training organizations.
- Design and
develop quality e-learning courseware primarily for industrial and
technical training applications for industry wide e-learning.
- Apply knowledge
of classified computer networks, information security standards and
guidelines, and instructional technologies to effectively implement and
operate a distributed learning production and online dissemination
environment.
- Format and
structure training and course learning modules so they can be launched,
tracked, and delivered.
- Assist in the
design, development, and delivery of technology-mediated learning
activities and tools, including online tutorials, and job aids.
- Demonstrate
experience with incorporating new technologies into academic programs and
administering an environment for faculty to test and integrate new
technologies into the curriculum.
- Gather and
disseminate feedback, reports, and metrics regarding learning development,
delivery systems, applications, courses, and tools.
- Train schools
and faculties on the E-learning module
The role holder will
liaise and work closely with academic staff from all discipline areas across
the University and assist the department in meeting its strategic objectives to
increase the portfolio of courses it currently offers and to facilitate and
manage the development of high quality teaching materials that can be offered
through distance learning modes of delivery.
The holder will
develop operational procedures for facilitating and managing Distance Learning
within the department.
Qualification and Experience
- Bachelors degree
in Instructional Technology, Educational Technology, Information Systems
Management, or Instructional Systems Design
- A masters
degree, preferably in education or Information systems will be an added
advantage
- 3 years of
experience with preparing and integrating course material into distance
learning applications, developing and providing metrics information
associated with student utilization of distance learning applications, and
providing technical assistance to students, instructors, and course
administrators in the use of the available distance learning applications
- 2 years of
experience with Web-based course development and delivery tools
- Experience in
teaching and curriculum development
- Experience and
training in online instructional design
- Hands on
knowledge in the use of LMS, e.g. Blackboard. Experience in Moodle and
other open source software is preferred.
3. DL Administrator
Role
description
This is a highly
responsible administrator performing a variety of office and student management
tasks for the Distance Learning & ICT Department:
- Disseminate
information concerning distance learning programs and services available.
- Execute
enrollment strategies
- Prepare annual
budget requests
- Assist in
marketing the Distance Learning Programs within the region and beyond.
- Provide office
management functions including managing departmental events
- Provide guidance
and support to Program Coordinators.
- Responsible for
all administrative aspects of Distance Learning operations.
- Conduct
preliminary research as needed.
- Coordinate
distance learning materials to students across.
- Additional
duties based on experience may include:
- Student
advisement
- Student
registration
- Web maintenance
- Other duties as
assigned
Qualification
and Experience
- Bachelors degree
in Education, Marketing, communication, Information Technology or any
business related field
- Minimum 3 years
experience in teaching or administrative experience in higher education
set up.
Skills
- Excellent
communication and interpersonal skills
- Knowledge of and
sensitivity to diversity issues related to effective communication and
interactions with persons from diverse cultural backgrounds and
non-traditional students of all age ranges, social backgrounds, and
experience level
- Computer
literate, knowledge of computer applications
- Planning &
Organization skills
- Knowledge of
budgeting
- Office
Management
Interested candidates
who meet the above requirements should submit an application letter indicating
current and desired salary, a detailed CV, and three references via email to
hr@kca.ac.ke so as to be received not later than 21st June, 2013.
Only shortlisted
candidates will be acknowledged.
Internal staff are
encouraged to apply.
The Director, Human
Resources,
KCA University,
P.O Box 56808-00200,
Nairobi.
KCA University,
P.O Box 56808-00200,
Nairobi.
