Sales Manager
10 Positions
Location: Nairobi, Western, Nyanza, Central Regions (Candidates from these
regions are encouraged to apply)
The main aim and purpose of the role is to ensure the
distribution channels are supported effectively and efficiently; liaising with
the back office on matters arising in the distribution channel, communicating
on all matters affecting the channel, ensure resources and budget/expense
control is allocated appropriately.
This role also has accountability for building high performance
culture for distribution support unit.
The Sales Manager will manage a team of not less than 20
employees (Personal Financial Advisors) and will report the Channel Head /
Regional Sales Manager.
Deliverables
Sales/Productivity
- Manages sales
and expense budget for a sales team in a branch against target.
- Identifies &
creates coordinated sales opportunities.
Compliance
- Ensures
compliance to process & procedures to minimise business risk.
- Ensures delivery
of customer value.
Marketing
- Responsible for
distribution strategy of products within a branch.
- Accountable for
local marketing.
Relationship Building
- Responsible for
external networking & relationship building with key door openers.
Team Effectiveness
- Individually
accountable for staff time, tasks and output quality, for periods up to
one year.
- Balances own
priorities with directing and motivating others.
- Plans &
assigns work over periods of up to 1 year.
- Guides and
directs staff to achieve operational excellence standards.
- Creates a
climate for optimal performance.
- Manages
performance.
- Selects
potential staff to sustain customer/client service delivery.
Key Competencies
Gaining Commitment
- Using
appropriate interpersonal styles and communication techniques to gain
acceptance of ideas or plans; adapting one's own style to accommodate the
target audience.
Technical Knowledge
- Having achieved
a competent level of technical knowledge, related to a specific role
Client Focus
- Exceeding client
needs, building inspiring relationships, and taking responsibility for
client experience
Thinking Skills
- The ability to
perceive, interpret and translate information (stimuli) in order to
competently perform processes and tasks at various levels of complexity
within the organisation. It also includes the ability to apply analytical,
integrative, lateral or systemic thinking depending on the task at hand.
Decision Making
- The ability to
make balanced and sound recommendations and decisions, by understanding
issues and problems, evaluating the consequences of alternative solutions
and to select the most appropriate alternative.
Initiating Action
- Taking prompt
action to accomplish objectives; pushing beyond the boundaries and being
proactive
Sales Ability
- Develop
approaches that best position products, services and financial advice to
prospective clients to illustrate the customer value proposition. This
leads to proper closure of the sales / financial advice intervention.
Aligning Performance for Success
- Planning,
supporting and guiding/coaching others by focussing them on the
accomplishment of work objectives through active performance management
and development. This is done to enhance and strengthen their respective
skills and abilities that they can fulfil current and future
responsibilities more efficiently
Key Performance Indicators (KPIs )
Sales/Productivity - 60%
- Manages sales
and expense budget for a sales team in a branch against target.
- Identifies &
creates coordinated sales opportunities.
Compliance - 5%
- Ensures
compliance to process & procedures to minimise business risk.
- Ensures delivery
of customer value.
Marketing - 5%
- Responsible for
distribution strategy of products within a branch.
- Accountable for
local marketing
Team Effectiveness - 25%
- Plans &
assigns work over periods of up to 1 year.
- Balances own
priorities with directing and motivating others.
- Individually
accountable for staff time, tasks and output quality, for periods up to one
year.
- Guides and
directs staff to achieve operational excellence standard by creating a
conducive climate for optimal performance.
- Manages
performance.
- Selects
potential staff to sustain customer/client service delivery.
- Individually
accountable for staff time, tasks and output quality, for periods up to
one year
Required Qualifications
- Bachelor’s
degree in Business Administration/Management, Marketing option or
equivalent professional qualification
- Minimum of 2 to
3 years’ experience in sales
- Knowledge of
insurance industry with strong thinking skills and understanding of the
market
- High standard of
written and verbal communication, close attention to detail, leadership
skills and good team player.
How to apply:
If you are interested in the position and have the skills and
talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current
salary and benefits package to info@dorbe-leit.co.ke before close of business
19th April 2013.
Only successful candidates will be contacted.
