Customer Relationship Manager
Location: Nairobi
Our client, a successful supplier of office furniture and
equipment and rated among the 100 most successful SMEs in Kenya is looking for
a Customer Relationship Manager.
He/she will assess customer needs and generate sales leads
through more personalized service.
He/she will develop relationship strategies and programs that
produce business value.
Key Tasks and Responsibilities
- Understand
the customers’ list and divide it into segments that are cost and time
effective for the company and sales team.
- Supervise
and administer tender documentation, facilitate the buying and authorize
the tender before it is sent out.
- Ensure
that bid bonds are facilitated by accounts office on time, keep a record
and follow up on the same
- Centralize
and consolidate all email generated quotations, tenders and
prequalification as well as all the sales associated letters
- Revive
all dormant Accounts
- Lead
opportunity generations through E-Mail and the Website and monitor all
emails sent to ensure that they are responded to
- Supervise
and co-ordinate daily activities of the sales force in order to achieve
company’s objective
- Recruitment
and selection: Orientation, develop and training of additional sales
people
- Assist
the sales team in the closing process
- Assist
in dividing sales team in various territory based the key objectives
- Enhance
and supervise display of the showroom
Qualifications, Training and Experience
- Degree/
Diploma in Business Management
- Diploma
in Business Administration
- 5
years experience in Managerial position
- Experience
in debt management
To apply, send your CV and cover letter to
recruit@flexi-personnel.com before Friday 22th March, 2013.
Clearly indicate the position applied for and the minimum salary
expectation on the subject line.
