A leading multi-national company in the wholesale
Telecommunications infrastructure provision market, who provide a focused range
of services, in the East and Central African region, delivering sustainable
value to customers, is looking to fill the role of Accounts
Manager.
Job Purpose / Summary
The Accounts Manager will be responsibility to manage key
clients’ accounts for the company and ensure quality service provision to
clients, development and maintenance of profitable relationships.
Duties and Responsibilities
- Responsible
for all client communications, conflict resolution, and compliance on
client deliverables and revenue
- Review
all major deliverables (i.e. strategic brief, function spec, tech spec,
etc.) to ensure quality standards and client expectations are met.
- Making
accurate, rapid cost calculations, and providing customers with quotations
- Negotiating
the terms of an agreement and closing sales
- Own
the contract and contract renewals for new work for an existing client
- Gathering
market and customer information and providing feedback on future buying
trends.
- Representing
your organization at trade exhibitions, events and demonstrations.
- Negotiating
variations in price, delivery and specifications with your sales managers.
- Advising
on forthcoming product developments and discussing special
bundles/packages.
- Liaising
with internal departments to check on the progress of existing orders.
- Checking
available bandwidth before striking a sale
- Involvement
in identifying new markets and business opportunities.
- Recording
sales and order information and sending copies to the sales office.
- Reviewing
your own sales performance, aiming to meet or exceed targets.
- Building
opportunity funnels, making accurate sales projections and forecast for
the week, month, quarter and year
Required Qualifications
- Undergraduate
degree in marketing
- Proven
Key Account Management skills required in order to create, maintain and
enhance customer relationships
- Experience
in Telecommunication or ICTfirms
- Minimum
5 years’ experience in B2B marketing
Personal Attribute
- Extremely
detail oriented
- CRM
knowledge and experience
- Proficient
in Marketing and Sales competence
- Motivated,
goal oriented, persistent and a skilled negotiator
- High
level of initiative and work well in a team environment
- Excellent
written and oral communication skills
- Handles
stressful situations and deadline pressures well
- Plans
and carries out responsibilities with minimal direction
Key Performance Indicators (KPIs )
- Monitoring
return on marketing investment
- Increase
brand strength and awareness
- Inquiry
growth percentage, following campaign and increased sales
- Number
of mentions in the media
- Response
to negative media coverage
How to apply: If you
are interested in the position and have the skills and talents our client is
looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current
salary and benefits package to info@dorbe-leit.co.ke before close of business
15th March 2013.
Only
successful candidates will be contacted.
