Are you
looking to take your career to the next level?
Our
client is a fast growing enterprise in provision of digital content and mobile
commerce experience for the African Market.
We seek
to recruit pro-active and self - driven individuals to fill the positions
below;
1. Account Manager
The
successful candidate is expected to increase customer adoption rate and drive
transactional revenue for the banks and other customers in the cluster.
Key
result areas
- Meet and exceed our customers’
expectations and improve the overall service levels
- To ensure that projects initiated
are within scope and budget.
- Expand our regional footprint
through bank acquisitions
- Increase number of registered
customers
- Drive customer usage
- Maintain client relationships
- Maintain excellent service levels
- Project Management
- Maintain CRM tools i.e. weekly
project plan, weekly m-banking performance dashboard
Required
competencies
- Two (2) years’ experience in
accounts management.
- A degree in business related field
preferably marketing is desirable.
Required
skills
- Excellent negotiation skills.
- A pro-active self-starter who can
operate both individually and as part of a team.
- Outstanding needs analysis,
positioning, business justification and closing skills.
- Superior presentation skills
- High commercial acumen and a
record of confidence dealing with middle managers.
2. System
Administrator
The
successful candidate will be expected to build, operate and maintain system and
application Uptime and Quality of Service.
Key
result areas
- Database replication.
- System backups
- Application/systems tuning and
configuration
- Serve as technical specialist in
network problems and emergencies.
- Document network problems and
resolutions for future reference.
- Network Maintenance
- Establishing and testing disaster
recovery policies and procedures
- Manage and document system
configurations
- Defining and implementing system
and networks operational policies and procedures
Required
competencies
- A Degree in Computer Science,
Information Technology or similar.
- Certifications: MCSE, CCNA, CCNP,
CCIE, CNE will be an added advantage
- Systems: Windows, Cisco Systems,
UNIX, Linux,
- Programming languages C+, Java
- Responsibilities may require
evening and weekend work in response to needs of the systems and networks
being supported.
Required
skills
- Strong coordination, organization,
and communication abilities
- Works well individually or in a
group setting
- Ability to provide a range of
systems training
- Ability to develop and write
systems and applications documentation and guides for users.
- Ability to develop systems
solutions for operational problems.
- Ability to work under pressure and
time constraints
- Successfully presents technical
information
3. Senior
Account Manager / Team Leader
The
successful candidate will be responsible to manage a team responsible for
exceeding realistic sales targets.
Key
result areas
- Manage and grow client
relationships on multiple accounts.
- Be responsible for account revenue
growth
- Respond to new business leads with
innovative and well thought out proposals and presentations.
- Be capable of selling the complete
range of the company’s products.
- Communicate the client's goals and
represent the client's interests to the company.
- Responsible for the success and
satisfaction of the individual client relationships.
- Grow the client relationship in
terms of revenue generated and account profitability.
- Develop position as confidante
with senior managers within client organization, by providing regular
two-way communication between the client and company, to provide strong
company representation and set proper client expectations.
Qualifications
and skills
The
candidate must:
- Have a degree in business related
field preferably marketing is desirable.
- Have at least four years’
experience in marketing a product.
- Have at least two years’
experience leading a team
- Have strong people skills as well
as management skills
- Be fluent in both English and
Kiswahili.
- Have the ability to multitask and
work under pressure.
4.
Implementation Engineer
An
Implementation Engineer (IE) will work on the main body of the roll out of a
project.
He/She
will prepare necessary tools and software so that it can be used for customer
site installations.
Duties
and Responsibilities:
- Prepare necessary tools and
software so that it can be used for customer site installations.
- Ensure all configurations are
built to comply with technical design authority and internal standard
requirements
- Ensure all facets/modules of the
software meet client requirements
- All facets of the deployment are
built/developed/configured in line with project time-scales
- Keep project team updated with
daily progress reports on any assigned actions
- Support the installation of sites
during project roll out, this includes but it is not limited to:
- Contacting the field engineer at
the specified time and ensuring the installation and deployment document
is followed
- Ensuring all modules and
functionalities are tested fully and that fail over solution works if applicable
- Pass out any faults and manage the
escalation to the right team to resolution/fix of faults
- Carry out and document all of the
site specific testing
- Being able to trouble shoot any
issues that arise during the deployment whether it be part of the testing
or reported by the customer.
- If needed, liaise with the
solution architect in order to resolve issues
- Ensure deployment sign off is
signed by customer and have authority to leave site post deployment
- Provide feedback to your technical
team leader/manager on any current processes that you feel could be
improved or escalations
- Produce all the necessary
documentation in order to hand projects over to BAU
- Ensure time sheets are submitted
on daily basis
- Provide inputs on error on work
packs/templates if any for improvements
- Update/provide daily tracker
sheets to team leader
Qualification
and Experience:
- Bachelor of Technical
Engineering/Bachelor of computer Science (Essential)
- Professional Certifications/Additional
Qualification
- Programming certifications
- Database management certifications
- Networking certifications (CCNA)
- 2-5 years’ experience
Candidate
Specification:
- Having relevant experience of 2-5
years’ experience
- Must have a software development
background
- Able to work to tight deadlines
and produce solid work that is both correct and to a high standard
- Confident in face-to-face internal
and external meetings. Be able to discuss the subject matter in a way that
provides confidence to the customer and demonstrate strong communication
skills
- Able to demonstrate when required
a sound level of understanding across a broad range of technical subjects
and able to apply this knowledge to customer's specific requirements.
- Highly self-motivated and work
well under pressure
Technical/Functional
Skills:
- Sound technical knowledge and
understanding of Linux operating system
- Sound knowledge in scripting, and
programming
- Able to learn new technologies
quickly and also legacy technologies
- Knowledge of Ethernet LAN
environments
- Able to bring all of the above
together and implement the solution
- Able to work well in a team environment
but also on an individual basis to ensure tasks/actions are completed
Interested
candidates are requested to submit their CVs and a convincing cover letter to
pdc.recruitment@gmail.com indicating the job title applied for by 28th February
2013.
Only
shortlisted candidates will be contacted.
