Job Title: IT Support Officer / Data Entry Clerk
Reports To: Program Coordinator
Employment Status: Contract
Summary:
Summary:
Ensures accuracy of all
data recorded and performs database maintenance functions, support the
institution’s vision, mission and goals.
Support all ICT equipments
and network infrastructure and ensure that they are working well.
This list of duties and
responsibilities is illustrative only of the tasks performed by this position
and is not all-inclusive.
Essential Duties and Responsibilities:
Essential Duties and Responsibilities:
- Performs
general ICT duties such as Hardware installation, software installation,
computer maintenance, network and internet support and troubleshooting.
- Troubleshoot
and provide solution to the Live with Hope Local area Network.
- Troubleshoot
internet related issues with Walter Reed Project IT Officer and service
providers.
- Provide user
support to users in the office
- Sourcing of
hardware and software for LWHC
- Data entry
on the Electronic Medical Record (EMR) System in place. Enters alphabetic,
numeric, or symbolic data from source documents into computer following
format displayed on screen, and enters necessary codes.
- Troubleshooting
EMR issues at site
- Support the
data team and admin in data reports and other reporting requirements
required of the LWHC
- Support data
teams in generation of queries on existing and future databases at LWHC as
requested.
- Reviews and
makes necessary corrections to information entered in databases in
consultation with data teams.
- Assists in
establishing and maintaining an effective and efficient records management
system.
- Maintains
confidential information
- Perform
other job related duties as assigned.
Compentency (To perform the job successfully, an individual
should demonstrate the following competencies):
- Good IT
supports background and experience.
- Ability to
operate various work-processing software, spreadsheets, and database
programs.
- Maintain
confidentiality.
- Interact and
maintain good working relationships with individuals of varying social and
cultural backgrounds.
- Communicate
efficiently and effectively both verbally and in writing.
Preferred Qualifications:
- Diploma in
any of the following: Information Technology, IMIS , Computer
Studies,Computer Networking, Computer Science from recognized
institution
- One year
post training experience is required
- Experience
in IT support will be an added advantage
- Experience
in MS office applications specifically MS access , Excel, word and
PowerPoint
- Experience
in User support and hardware and software installation
- Network
support experience will also be an added advantage
Closing Date: 17th December 2012
How to Apply:
Interested applicants must
submit a resume, related diploma certificates, transcripts, indicating
why you are suitable for the position with your current or expected
salary
by POST to PO BOX 2043
Kericho,
or by HAND to Live With
Hope Centre, Motobo, Kericho
by 5:00pm,17th December
2012.
