Centre Manager for Serviced
Office Operation
The Centre Manager shall in
the main be required to oversee the provision of serviced and virtual office
services in the Centres.
The Centre Manager shall be responsible for the operational and tactical delivery of the strategic will of the Board under the guidance of the Chief Executive Officer (CEO) of the Company.
The Centre Manager will be
expected to provide effective leadership and management in the growth of the
Business Centres with a view to playing a substantial role in making the
apartments a major player in the serviced and virtual office business worldwide
by:
- creating and
sustaining new revenue streams through amongst others sales conversions
and client retention;
- creating and
establishing processes, procedures and systems in the Business Centre in
tandem with the Group’s;
- managing
client and other stakeholder relationships;
- managing,
costs, cash flows and budgets;
- establishing
and maintaining corporate interface by providing strategic and operational
regular updates and reports.
- creating and
maintaining value;
The scope of the Centre Manager’s responsibilities also include
the below:
- Responsible
for the smooth running of the business centers;
- Diligently
market the apartment’s services to prospective clients and diligently
endeavor to sign up clients to patronize the business centers and its
offerings;
- Oversee the
Customer Service Executives (the CSEs) and ensure that their duties are
carried out accurately;
- Liaise with
the CSEs to ensure the Support Staff carry out their duties, especially
getting the serviced office ready for the clients, ensuring that the
serviced office environment is always neat and tidy and seeing to clients’
needs during serviced office hours;
- Establish
and maintain a good working relationship with the caretakers of the
building wherein the serviced office is located for the proper maintenance
of the building and associated infrastructure;
- Ensure all
clients’ administrative and secretarial requests are competently handled;
- Liaise with
the accounts personnel to ensure that the apartments’ accounts are
maintained and updated and ensure safekeeping of all clients’ records;
- Ensure that
all records of operational activities are regularly updated and kept
current e.g. banking transactions, clients’ payments, hit list for
enquiries etc;
- Liaise with
the accounts personnel to ensure that the apartments’ records for income
and expenditure accounts are updated;
- Liaise with
the accounts personnel to ensure that salary account is funded and ensure
salaries are paid on a timely basis every month;
- Ensure that
clients’ invoices are prepared and sent out on time;
- Ensure that
debtors settle their bill promptly;
- Liaise with
accounts personnel to ensure that creditors are paid promptly;
- Ensure the
preparation of weekly reports on the activities of the business centre;
and
- Diligently
carry out all other responsibilities as may be assigned from time to time
If interested, kindly send your CV to recruitkenya@kimberly-ryan.net,with
the job title as the subject matter
