Hotpoint Appliances Ltd
Service Centre Manager
2 Posts
Summary: Overall
management of the Service Center; spearhead major improvements and
implementation of systems and work flow processes to ensure smooth running of
the Service Center.Description
- Plan,
forecast and implement action plans that promote the smooth running of the
Service Center
- Deliver
& produce reports on daily, weekly and monthly basis.
- Parts
ordering and inventory management and order forecasting
- Management
of the technical Service Center team.
Requirements
- A bachelor’s
degree in a related field from a recognized institution
- Excellent
computer skills & proven track record of customer service
- Experience
in dealing with major home appliances/ electronic brands will be an added
advantage
- Proven
ability in problem solving and decision making.
- Steady and
firm under pressure
- Excellent
communication skills, a team player, and able to develop / train staff.
- Should be
able to expand and manage service network through establishing new service
centers or through authorized Service Centers.
Air Conditioning Executive Sales Engineer
2 Posts (1 vacancy in Nairobi and 1 vacancy in Mombasa)
Job Requirements
- To build
strong relations with key stakeholders — Consultants, Mechanical
Engineers, Contractors and Corporate Clients. Individuals who already have
a good contact base within these groups will be considered favorably
- To have
intimate knowledge of VRF Systems & Mechanical Ventilation Products
and be able to explain benefits of these systems to potential clients
- To be able
to understand and interpret Auto Cad drawings
- To be able
to visit a location and propose the most suitable system based on the
specific conditions on site whilst incorporating the clients budget
- Good
interpersonal and presentation skills
Minimum Qualifications
- Minimum 3
years’experience in Air Conditioning or related industry
- A university
graduate — Prefer qualified Mechanical Engineers although applications are
welcome from all backgrounds
- Fully
proficient on Microsoft Word / Excel and PowerPoint
- Fluent in
English (additional languages will be considered favorably)
Kindly forward your application letter & updated CV to
careers@hotpoint.co.ke on or before 10.11.2012.
Only shortlisted candidates
will be contacted.
