Corporate
Communications Officer – Web Content and Social Media Coordinator
Job
Profile
We are looking for a dynamic, self-motivated individual with experience and skills in management of web content and social media communications at strategic level.
Duties and Responsibilities
Social Media Management
- Plan
and manage social media campaigns across several different platforms
including Face book, Twitter, YouTube, blogs, Flickr etc. while keeping in
line with the organizations policies and industry best practices.
- Maintain
a positive public presence for the organization in social networking
websites by presenting positive and factual information.
- Maintain
a robust community while keeping the voice of the KAA brand and participating
in dialogue with the customers when appropriate.
- Coordinate
social media content development with other communications projects and
the organizations events calendar.
- Ensure
effective use of social media through frequent updates and reviews to management
at various levels to educate and inform about social media activities,
policies, competition, and achievements.
- Identify
new opportunities to continually improve the social media presence by
engaging supporters online and nurture them into customers
- Work
with graphic designers as needed, to produce creative for use in social
media campaigns
- Follow
up on instances of dissatisfaction reported by customers or community
members to ensure that the organizations message is consistently and
positively articulated
Web Content Management
- Develop
online presence, and take charge of writing, editing, and proofreading
site content by working closely with the technical, corporate affairs,
public relations and marketing Department.
- Assess,
catalogue, and organize web site content (content inventory)
- Assign
and track new content development (content matrix)
- Develop
a competitive site analysis/Gap analysis for decision making.
- Develop,
maintain, and enforce editorial style guidelines in line with
organizations corporate objectives and industry best practice.
- Maintain
a consistent look and feel throughout all web properties
- Assure
web-based information is archived for future needs and reference
- Manage
the product ratings and reviews platform for our corporate website
- Create
regular blog posts based on industry and company related events, news,
reviews, etc.
- Monitor
site content and ensure information displayed on the website is accurate
and current.
- General
assistance in corporate communication duties that include newsletter
production, events management and CSR activities
Qualifications and Skills
- Bachelor’s
degree in Marketing or Communications or related field required
- Excellent
computer skills with knowledge of web content management systems
- Excellent
Communication and organizational skills
- Experience
in Social media platforms
- Proven
ability to build consensus and work effectively within a
cross-departmental teams
- Energetic
self-starter with initiative and strong can-do attitude
- Ability
to work independently
- Incredible
attention to detail and exceptionally high level of accuracy
Applicants are expected to be of “High Integrity and no criminal
record”
How to apply
Interested candidates are required to submit an application letter, curriculum vitae and copies of certificates and other testimonials on or before 18th May 2012 to the address below quoting reference on the envelop
HRD/CCO/MAY/2012
The Managing Director
Kenya Airports Authority
P o Box 19001-00501
Nairobi
Please note that canvassing will lead to automatic disqualification
Only
Shortlisted Candidates Will Be Contacted
