Position: Bar - Tender
Scope and General Purpose:
To prepare bar, including all necessary mise-en-place for service; and to serve customers in a professional, efficient and courteous manner.
Main Duties and Responsibilities:
Scope and General Purpose:
To prepare bar, including all necessary mise-en-place for service; and to serve customers in a professional, efficient and courteous manner.
Main Duties and Responsibilities:
- Setting and
maintaining high standards of bar service in assigned area.
- Ability to
establish and maintain positive relations with both customers and
colleagues alike.
- Build strong
relationship with both potential and existing clients.
- Using feedback
to continually improve the Bars offer.
- Have a good
knowledge of all beverages and menus and be able to liaise with the Bar
Supervisor for any changes on a daily basis.
- Ensuring that
all bar areas are clean and tidy at all times.
- Serving
beverages and associated services to the required standard and ensures
current stock levels are maintained
- Ensuring that
the cellars and back of house areas are neat, clean and tidy.
- Ensuring correct
and accurate billing of all drinks served.
- Attend to
customer complaints courteously.
- Helps patrons
select beverages by presenting menu; suggestive selling and explaining
daily specials.
- Answering
beverage preparation questions; offering cocktails and aperitifs;
identifying appropriate wines.
- Maintains bar
experience by inquiring of needs; removing courses as completed;
replenishing stocks; refilling wine glasses; being alert to spills or
other special needs.
- Concludes bar
experience by acknowledging choice of bar; inviting patrons to return.
- Obtains bar
revenues by totaling charges; issuing bill; accepting payment; returning
change or credit card.
- Protects
patrons/guests by adhering to sanitation, safety, and alcohol beverage
control policies.
- At all times to
be aware of and practise good customer relations, assisting the guest as
required.
Knowledge, Skills and Abilities Required
- College Diploma
in Hotel Management with four (3) years experience in a similar position
- Strong
communication and interpersonal skills
- Excellent
customer service
- Good
organizational and time management skills.
- Good computer
knowledge
If you are interested and
meet the above qualifications please send your CV and application letter to:
hrm@panarihotels.com
Closing date for receiving applications is 13th April 2012.
Only shortlisted applicants will be contacted.
Closing date for receiving applications is 13th April 2012.
Only shortlisted applicants will be contacted.
