A company dealing with importation and distribution of beverages
throughout Kenya wishes to recruit a highly proactive, self driven individual
to fill the position of Customer Care Representative.
Job Summary
Reporting to the Sales Manager, the successful candidate will be responsible
for:Job Summary
- Generating
reports on status of orders received, dispatched and pending deliveries.
- Timely
processing of orders and delivery according to company procedure.
- Maintaining
a data base of all customers and regularly informing them of price
changes, promotions etc.
- Ensuring
customer complaints are addressed promptly and lasting solutions provided.
Person Specifications:
- A
University degree in Sales and Marketing or its equivalent with a minimum
of 3 years Customer service experience in the FMCG industry.
- He
/she must be self driven with a “can do” attitude and passion to achieve
results under minimum supervision.
- Possess
excellent reporting, organization skills and unquestionable integrity.
- Computer
literate and able to produce and present reports.
- Experience
in the wines and spirits industry is an added advantage.
Qualified and interested applicants may send their applications
and CV’s to the following address so as to be received latest by 16th March
2012:
firmrecruits@gmail.com
firmrecruits@gmail.com
