Applications
are invited from qualified candidates with previous experience in 4 -5 Star
establishments to fill the following positions in a leading resort on the Kenya
Coast:
1. Front Office Manager
Duties:
Responsible
for leading and managing all sections of the Front Office Department –
Reception, Reservations, Guest Relations, Switchboard, Portage, Business Centre
and Gift Shops – to ensure the highest standards of
service.
Responsible for up selling rooms, guest services and amenities to maximize
revenues.service.
Preparation of the annual budget and manning guide. Selects, trains, develops and manages the performance of front office operations team members.
Qualifications/Experience:
Degree
or diploma in hotel management or equivalent in any related field.
3 to 5 years experience in a front office management position, preferably in a 4 or 5 star hotel
Knowledge of yield management, hospitality property management systems and Microsoft office systems.
3 to 5 years experience in a front office management position, preferably in a 4 or 5 star hotel
Knowledge of yield management, hospitality property management systems and Microsoft office systems.
2. Assistant Human Resource Manager
Duties:
Assists
the Human Resource Manager in planning, directing and coordinating human
resource management activities of the resort to maximize the strategic use of
human resources and maintain functions such as employee compensation,
recruitment, personnel policies, and regulatory compliance.
Assists with counseling and influencing management/leadership regarding policies, practices, laws and regulations and monitor application to insure positive and equitable employee relations.
Assists with counseling and influencing management/leadership regarding policies, practices, laws and regulations and monitor application to insure positive and equitable employee relations.
Qualifications/Experience:
Diploma
in Human Resources Management or other related field.
3 to 5 years experience in human resources in a management role.
Proficiency of Microsoft Office software: Word, Excel, Outlook and Power Point.
Knowledge of computerized HR Information Systems.
3 to 5 years experience in human resources in a management role.
Proficiency of Microsoft Office software: Word, Excel, Outlook and Power Point.
Knowledge of computerized HR Information Systems.
3. Deputy Engineer
Duties:
Assists
the Chief Engineer to manage and supervise the maintenance operations for
exterior and interior facilities including electrical, refrigeration, plumbing,
heating, cooling, structural and other maintenance works necessary to maintain
the property in an optimum and efficient condition.
Ensures the safety and comfort of the guests and employees.
Develops and manages routine and preventative maintenance programs, capital expenditures within budget.
Ensures the safety and comfort of the guests and employees.
Develops and manages routine and preventative maintenance programs, capital expenditures within budget.
Qualifications/Experience:
Diploma
in Engineering or related field; mechanical background preferred
Specialization in a specific building trade (electrical, plumbing, refrigeration, HVAC, etc).
Minimum of 3 years employment in a similar position.
Specialization in a specific building trade (electrical, plumbing, refrigeration, HVAC, etc).
Minimum of 3 years employment in a similar position.
4. Rooms Division Manager
Duties:
Responsible
for the general operation of both Front Office and Housekeeping departments,
directing guest satisfaction initiatives, delivery of the finest customer
service to all guests, commitment to customer service by soliciting and
responding promptly to guest needs, budgeting, forecasting, establishing and
maintaining quality service levels while maximizing profits, mentorship,
training and development of the rooms division team members.
Qualifications/Experience:
Hotel
Management Degree or Diploma from a recognized international institution or
degree in other related field.
5 years experience gained in rooms and front office management.
Clear, concise written and verbal communication skills.
5 years experience gained in rooms and front office management.
Clear, concise written and verbal communication skills.
5. IT Manager
Duties:
Supervise
all daily and weekly IT procedures in the resort.
Design; Implement Preventive Maintenance for all IT hardware & Software.
Will be fully in charge of IT Dept and all of its related issues.
Checking daily backups, all system interfaces, Server hardware and logs.
Managing IT staff, assigning their daily jobs, and training them on all needed theoretical and practical procedures, troubleshooting and support within corporate standards.
Work and manage suppliers for any Software/ Hardware conflicts.
Design; Implement Preventive Maintenance for all IT hardware & Software.
Will be fully in charge of IT Dept and all of its related issues.
Checking daily backups, all system interfaces, Server hardware and logs.
Managing IT staff, assigning their daily jobs, and training them on all needed theoretical and practical procedures, troubleshooting and support within corporate standards.
Work and manage suppliers for any Software/ Hardware conflicts.
Qualifications/Experience:
Minimum
of 3 years experience in IT Field within hotel operations.
2 years of which in management position
Has Training capabilities for troubleshooting and support
Degree from any reputable Computer Science institution
Good knowledge in LAN, Security, wireless, and hospitality solutions and software.
If you want to join our dynamic and innovative team and think you have all qualifications to meet our ultimate goal of providing exceptional customer care and being a recognized leader in the hospitality industry, then send a current CV with relevant testimonials, salary expectations and references to llhjobs@gmail.com
Only qualified candidates who meet the stated criteria will be considered, and
should apply no later than 15th November 2011.2 years of which in management position
Has Training capabilities for troubleshooting and support
Degree from any reputable Computer Science institution
Good knowledge in LAN, Security, wireless, and hospitality solutions and software.
If you want to join our dynamic and innovative team and think you have all qualifications to meet our ultimate goal of providing exceptional customer care and being a recognized leader in the hospitality industry, then send a current CV with relevant testimonials, salary expectations and references to llhjobs@gmail.com
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