Dynamic
People Consulting (DPC) is currently recruiting for one of its clients, GfK
Retail and Technology East Africa.
The GfK Group is one of the largest market research companies in the world. The Group has a staff complement of 10,000+ employees working in 150 operating companies covering more than 100 countries of the world.
Clients of GfK Retail and Technology East Africa include numerous leading providers in the sectors being
monitored.
GfK is looking for a mature and focused individual to join their team as a Client Service Executive.The GfK Group is one of the largest market research companies in the world. The Group has a staff complement of 10,000+ employees working in 150 operating companies covering more than 100 countries of the world.
Clients of GfK Retail and Technology East Africa include numerous leading providers in the sectors being
monitored.
Reporting to the Managing Director, the Client Service Executive will be responsible for maintaining and managing their current client base and will ensure the continued provision of a high quality service to a broad range of clients.
The Client Service Executive position is a middle level management position.
Key responsibilities:
Ensure
that the data quality is in line with GfK international standards.
Manage the recruitment, servicing and relationship building of retailers as indicated by the Managing Director.
Assist the Managing Director in identifying development opportunities, to ensure that the product and service offerings are maximised
Working closely with International colleagues to co-ordinate the development and service of current and potential clients.
Ensure accurate market modeling measures are adopted for a robust product
Ensure frequent face to face contact is made to subscribing client base, utilizing market knowledge to provide actionable market insight and detailed market information.
Manage the recruitment, servicing and relationship building of retailers as indicated by the Managing Director.
Assist the Managing Director in identifying development opportunities, to ensure that the product and service offerings are maximised
Working closely with International colleagues to co-ordinate the development and service of current and potential clients.
Ensure accurate market modeling measures are adopted for a robust product
Ensure frequent face to face contact is made to subscribing client base, utilizing market knowledge to provide actionable market insight and detailed market information.
The successful candidate should have the following
qualifications:
At
least three (3) years experience in a similar role
Bachelor’s degree in a relevant field
Full market and product knowledge on relevant IT, Telecoms, Office products, Consumer electronics and major domestic appliances.
Ability to create and deliver tailored market presentations, highlighting insights, opportunities and considerations relevant to the audience.
Interest in developing Retail market knowledge
Project management and administration
Ability to check, analyse and interpret data
Ability to think strategically
Problem solving skills
Ability to interact effectively with people in senior management
Ability to maintain confidentiality with clients documents and information
Knowledge and understanding of global best practice in Research
If you feel that you meet the above qualifications, or know an individual who
meets the above criteria, kindly send a CV to:recruitment@dpckenya.comBachelor’s degree in a relevant field
Full market and product knowledge on relevant IT, Telecoms, Office products, Consumer electronics and major domestic appliances.
Ability to create and deliver tailored market presentations, highlighting insights, opportunities and considerations relevant to the audience.
Interest in developing Retail market knowledge
Project management and administration
Ability to check, analyse and interpret data
Ability to think strategically
Problem solving skills
Ability to interact effectively with people in senior management
Ability to maintain confidentiality with clients documents and information
Knowledge and understanding of global best practice in Research
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