Job
Title: Customer Service Executive
Main Responsibilities
* Process sales orders, forms, applications and quotation requests
* Deal directly with customers either by telephone, electronically or face to face
* Communicate and coordinate with internal departments
* Manage customers' accounts
* Perform customer verifications
* Respond promptly to customer inquiries
* Direct requests and unresolved issues to the designated resource
* Record details of inquiries, comments and complaints
* Handle and resolve customer complaints
* Keep records of customer interactions and transactions
Main Responsibilities
* Process sales orders, forms, applications and quotation requests
* Deal directly with customers either by telephone, electronically or face to face
* Communicate and coordinate with internal departments
* Manage customers' accounts
* Perform customer verifications
* Respond promptly to customer inquiries
* Direct requests and unresolved issues to the designated resource
* Record details of inquiries, comments and complaints
* Handle and resolve customer complaints
* Keep records of customer interactions and transactions
*
Excellent communications skills both oral and written
* Good study habits and ability to learn fast
* Good networking skills
* Creative mind
* Ability to multi-task
* Results Oriented
* Excellent negotiation and problem resolution skill
* 3 years Experience in a customer service role.
To apply for this positions send your CV to mycv@myjobseye.comquoting the position in the subject line.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacted.* Good study habits and ability to learn fast
* Good networking skills
* Creative mind
* Ability to multi-task
* Results Oriented
* Excellent negotiation and problem resolution skill
* 3 years Experience in a customer service role.
To apply for this positions send your CV to mycv@myjobseye.comquoting the position in the subject line.
Kindly also mention your current/ last salary and benefits.
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