Our client is a leading insurance company with operations within the region.
A strong and trusted brand leader in the market, the company seeks to recruit 3 General Managers - Operations for their Uganda, Rwanda and DR Congo offices.
A strong and trusted brand leader in the market, the company seeks to recruit 3 General Managers - Operations for their Uganda, Rwanda and DR Congo offices.
The Position:
The position holder will be reporting to the Managing Director.
He/She will be responsible for operational efficiencies in order to ensure a competitive advantage for the company.
He/She will also be tasked with providing decision support on operational matters to the Managing Director.
Key responsibilities will be:
Develop the company’s Operation Strategy
Review the company’s Operations strategy and ensure its effectiveness
Develop appropriate strategies that will promote the company’s operations and ensure timely implementation
Oversee the Underwriting, Claims, Product Development, Customer Service and Premium Processing functions
Develop a robust Reinsurance Program
Put in place standards for the company and interdepartmental service level agreements that will improve the company’s service ratings
Enhance operational efficiency for the Underwriting, Claims and Customer Service functions
Ensure proper operating guidelines are in place in line with company policy and regulatory requirements and monitor compliance
Set and monitor Operations Budgets
Ensure that the underwriting policies reflect the company strategic risk management framework and are observed at all times
Ensure that service to customers and producers meets their expectations
Ensuring that the company’s procurement is cost effective, efficient and done professionally and in accordance with the company policy
Support the company’s strategic plan by ensuring a reliable customer relationship management systems
Ensure appropriate staffing levels, effective performance management and motivation of staff
Review the company’s Operations strategy and ensure its effectiveness
Develop appropriate strategies that will promote the company’s operations and ensure timely implementation
Oversee the Underwriting, Claims, Product Development, Customer Service and Premium Processing functions
Develop a robust Reinsurance Program
Put in place standards for the company and interdepartmental service level agreements that will improve the company’s service ratings
Enhance operational efficiency for the Underwriting, Claims and Customer Service functions
Ensure proper operating guidelines are in place in line with company policy and regulatory requirements and monitor compliance
Set and monitor Operations Budgets
Ensure that the underwriting policies reflect the company strategic risk management framework and are observed at all times
Ensure that service to customers and producers meets their expectations
Ensuring that the company’s procurement is cost effective, efficient and done professionally and in accordance with the company policy
Support the company’s strategic plan by ensuring a reliable customer relationship management systems
Ensure appropriate staffing levels, effective performance management and motivation of staff
The Ideal Candidate should have;
Professional Experience and Qualifications:
Bachelors Degree in any related field.
Full insurance/ ACII qualification
Skills\Attributes:
Well developed leadership skills
Good time management
Assertiveness and self-drive
Computer skills
Speed and accuracy
Good interpersonal and communication skills
Ability to work under pressure and manage time efficiently
Ability to solve problems and make decisions effectively
If you are qualified and up to the challenge, please send an updated Curriculum Vitae (Ms Word version) to kenyanrecruiter@gmail.comclearly stating the job position (GM Operations – Uganda or Rwanda or DR Congo) in the subject.
Include your daytime contact, current & expected remuneration as well as your notice period in your application cover letter.
Deadline for application is 25th August 2011.
Only shortlisted candidates will be contacted.
Good time management
Assertiveness and self-drive
Computer skills
Speed and accuracy
Good interpersonal and communication skills
Ability to work under pressure and manage time efficiently
Ability to solve problems and make decisions effectively
If you are qualified and up to the challenge, please send an updated Curriculum Vitae (Ms Word version) to kenyanrecruiter@gmail.comclearly stating the job position (GM Operations – Uganda or Rwanda or DR Congo) in the subject.
Include your daytime contact, current & expected remuneration as well as your notice period in your application cover letter.
Deadline for application is 25th August 2011.
Only shortlisted candidates will be contacted.
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