Technical Trainer (2 positions) Home Appliances and Home Entertainment

Our client is looking for qualified people with energy and commitment to fill in the following position
TECHNICAL TRAINER (2 POSITIONS) – NAIROBI (HOME APPLIANCE & HOME ENTERTAINMENT)
Our client invests massively in technical assistance and technical training. We are looking for individuals capable of training installers, distributors and consultants in the specified product line, for the entire region. The trainers will be independently responsible for planning and setting up of technical training. The trainers will prepare the contents of the course, make Power Point presentations and will be responsible for implementing the courses.

Application Deadline

2011-05-14

Job Details

Qualification & Experience:



•    Bachelor degree in Electrical Engineering or related field from an accredited University. Individuals with a Diploma in a related field and strong hands-on technical support and training experience will be considered
•    The individuals must have 3-5 years technical product support and experience in the specific product line, with documented training in the field or have worked a couple of years as a technician in the field
•    Should have working knowledge of product trouble-shooting, customer contact and relationship building
•    Experience in research, resolving customer product complaints and customer support training
•    Experience in developing customer support education/training presentations using a variety of presentation methods, including PC applications, word processing, spreadsheet
•    Must enjoy providing training and speak English & Swahili fluently

Skills and Competencies:

•    Read and interpret customer support documents, product warranty documents, media materials and contracts or related product documents

Remuneration:
Attractive package will be offered to successful applicant commensurate with their demonstrated skills and abilities.

Interested candidates who meet the above requirements should email their CVs to recruit@efexconsulting.co.ke by 14th May 2011 with the specific position applied for as the subject of the email.


EFEX CONSULTING
UTUMISHI HOUSE, 1st FLOOR,MAMLAKA ROAD
P.O BOX 3352-00506
NAIROBI -KENYA
Tel:
+254 020 2730764 
+254 020 2655210
+254 020 2731291   
Cellphone:

+ 254 722 333949

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