Territory Manager - Retail, Job in Kenya

Territory Manager - Retail
Ref: HR\02\04\11

Job Profile

Reporting to the Retail Manager, the job holder will be responsible for implementing and driving sales within the respective sales territory.


Application Deadline
2011-04-20

Job Details

Responsibilities

    * Acquire new business opportunities within the sales territory to achieve set targets.
    * Enforce compliance to EHS and operational procedures and regulations in all retail outlets in the region
    * Conduct wholesale and retail price surveys.
    * Coordinate sales of lubricants and LPG in liaison with the Lubricants’ section & the LPG section respectively.
    * Ensure regular maintenance of the Corporation’s assets and work together with the maintenance team to ensure timely repair and servicing of service station equipment.
    * Provide business advice to the station dealers geared towards increasing sales volume and improved operational efficiency.
    * Coordinate sales promotion campaigns, customer open days and other innovative promotional initiatives within the territory in liaison with the Customer Service section.
    * Organize for dealer meetings.
    * Receive and attend to customer complaints and provide guidance for how any gaps in customer satisfaction can be filled.
    * Coordinate dealer and station staff training in liaison with the Retail Training Manager.
    * Ensure availability of quality products in all retail outlets at all times
    * Collaborate with the various departments to obtain guidance on best practice in the various facets of running a station
    * Enforce the Company Credit Policy and ensure that customers trade within approved credit limits.
    * Recruitment of station staff in liaison with the HR team.
    * Conduct market intelligence and guide the marketing team on opportunities on the ground and how best to take advantage of them.
    * Ensure compliance to statutory requirements for business sites in respective territories.
    * Ensure proper merchandising of shops where applicable
    * Conduct Station Quality Marking to ensure all stations maintain high retail standards.
    * Prepare monthly stock movement reports.
    * Reconcile customers’ accounts on monthly basis and ensure monthly statement is signed off and dispatched to customers.

Requirements

    * Degree in Marketing, Commerce, Sales or related field
    * Diploma in Sales, Marketing, Public Relations CIM, MSK, PRSK membership
    * 3 years’ experience in a similar position
    * Ability to work under pressure
    * Experience in FMCG management, EHS.

Personal Attributes

    * Excellent attitude
    * Excellent communication skills
    * Self drive and Dependability/ reliance/ Honesty
    * Ability to work under pressure with minimum supervision
    * High standards of personal integrity
    * A team player
    * Results oriented

National Oil is an Equal Opportunity Employer and will offer a competitive package to the successful candidates.

Applications clearly indicating position reference should be addressed to the

Human Resources Manager,
P.O Box 58567-00200
City Square Nairobi

or via email: hrm@nockenya.co.ke so as to reach us by 20th April 2011.

Please include your daytime telephone number and names and contact addresses of 3 professional referees.

Only short listed candidates will be contacted