Our client is an industrial firm based in Industrial Area, Nairobi. They require a Receptionist/Front Office Executive.
JOB DESCRIPTION
· Manage all the incoming and outgoing calls.
· Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
· Maintain a clear flow of communication within and among clients.
· Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations or direct them to the appropriate staff.
· Keep track of staff register every day.
· Follow up on the staff attendance to ensure staff reports to appropriate client site each morning and inform management of the staff placement and register.
· Keep track of all the staff members who have to go to clients sites just in case we need to communicate with them during that period.
· Manage all the incoming and outgoing calls.
· Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
· Maintain a clear flow of communication within and among clients.
· Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations or direct them to the appropriate staff.
· Keep track of staff register every day.
· Follow up on the staff attendance to ensure staff reports to appropriate client site each morning and inform management of the staff placement and register.
· Keep track of all the staff members who have to go to clients sites just in case we need to communicate with them during that period.
· Log information on incoming and outgoing calls and maintain detailed and accurate records. E-mail a report on a daily basis to management on all calls made during the day.
· Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine.
· Assist staff members in utilizing some office equipment e.g. the fax, especially when documents have to be faxed to clients.
· Assist the Office Administrator in making staff travel arrangements and liaise with the travel agent for flight bookings and airport transfers.
· Collect, sort, distribute and prepare mail, messages and courier deliveries.
· File and maintain records
· File data and perform other routine clerical tasks as assigned and for other departments as needed.
· Establish and maintain effective working relationships with co-workers, supervisors and the general public.
KEY COMPETENCE
· Must have good oral and written communication skills and must possess the ability to communicate effectively with all levels of the organization.
· Must have clear speech and elocution.
· Must have strong interpersonal skills required.
· Must have aptitude for working with computer applications e.g. MS Word, MS Excel, MS Outlook and MS PowerPoint.
· Must be well organized and detail-oriented.
· Must be patient and understanding.
· Diploma in Secretarial Studies required.
· 2 years of experience.
· Must have good oral and written communication skills and must possess the ability to communicate effectively with all levels of the organization.
· Must have clear speech and elocution.
· Must have strong interpersonal skills required.
· Must have aptitude for working with computer applications e.g. MS Word, MS Excel, MS Outlook and MS PowerPoint.
· Must be well organized and detail-oriented.
· Must be patient and understanding.
· Diploma in Secretarial Studies required.
· 2 years of experience.
SALARY Ksh. 12,000
Send your CV’s to contrabiz.consultants@gmail.com not later than 16th March 2011 COB
