Job Description
Our client is a market leader in the telecommunications sector, with a wide presence on the African continentPartner Relationship Management
Reports to: Head of Process System Automation
Basic Purpose
Based in Nairobi and reporting to the Head of Process System Automation, the holder will be responsible for various aspects of partner relationship management. These include managing the approved partner list, ensuring the satisfaction of both partners and employer, ensuring high level of performance of partners, ensuring fair selection of partners and establishment of performance score cards
Job Details
The holder will have responsibility for :
·1 Empanelling of Partners including Registration, Selection, Disengagement & Black listing; establishing partner
selection criteria Category-wise; management of approved Partner List
· Business Transaction collaboration
· Measurements such as Performance Rating / Score Cards; Partner Satisfaction Score; Contract Governance process and automation
· Performance Enhancement – prog. management
· Grievance Management including Issues Management
· Strategy Alignment and Recognition including Partner Meets and Recognition such as Annual Awards
Knowledge, Competencies and Qualifications
Knowledge
·1 Mastery of SCM principles, policies, concepts and systems
·1 Good understanding of Telecom business
·2 Good understanding of contracts
·3 Excellent Database preparation and database modification skills using MS Office Products
·4 Functional knowledge of purchase to pay and logistics processes and operations; procurement principles, policies, concepts and systems
Competencies
§1 Excellent knowledge of Oracle (or equivalent) and MS Excel
§2 Able to handle, prioritize, multiple projects simultaneously
·1 Able to operate in a fast moving high performance driven organisation
·2 Possess good problem solving skills - ability to visualize the problem and think abstractly to solve it
·3 Good team player
·4 Able to contribute to the development of new principles and concepts
§3 Demonstrate high sense of urgency
·1 Have high personal standards and goal oriented / Results driven attitude
·2 Possess good interpersonal skills
·3 Possess excellent and effective communications skills, both orally and in writing
Qualifications
·2 University degree in Business (Quantitative bias), Mathematics, Statistics, Engineering or Equivalent
·3 5 - 8 years experience in a busy multinational in Supply chain, Procurement or commercial environment
·4 Telecom experience will be an added advantage
APPLICATION PROCESS
Interested candidates are requested to submit their applications on e-mail, together with the latest copy of CV, day time telephone number and details of their current remuneration to: recruit@idp-ea.com so as to be received on or before Monday 14th February 2011. The interview process will commence immediately CVs are received. Only candidates who meet the minimum requirements will be contacted.
