Partner Relationship Management job in Kenya

Job Description
Our client is a market leader in the telecommunications sector, with a wide presence on the African continent.

Reports to:    Head of Process System Automation

Basic Purpose
Based in Nairobi and reporting to the Head of Process System Automation, the holder will be responsible for various aspects of partner relationship management. These include managing the approved partner list, ensuring the satisfaction of both partners and employer, ensuring high level of performance of partners, ensuring fair selection of partners and establishment of performance score cards

 

Job Details
Key Responsibilities
The holder will have responsibility for :
Empanelling of Partners including Registration, Selection, Disengagement & Black listing; establishing partner
selection criteria Category-wise; management of approved Partner List


Business Transaction collaboration

Measurements such as Performance Rating / Score Cards; Partner Satisfaction Score; Contract Governance process and automation

Performance Enhancement –prog. management

Grievance Management including Issues Management

Strategy Alignment  and Recognition including Partner Meets and Recognition such as Annual Awards

Knowledge, Competencies and Qualifications
Mastery of SCM principles, policies, concepts and systems

Good understanding of Telecom business

Good understanding of contracts

Excellent Database preparation and database modification skills using MS Office Products

Functional knowledge of purchase to pay and logistics processes and operations; procurement principles, policies, concepts and systems

Competencies

Excellent knowledge of Oracle (or equivalent) and MS Excel
Able to handle, prioritize, multiple projects simultaneously
Able to operate in a fast moving high performance driven organisation
Possess good problem solving skills - ability to visualize the problem and think abstractly to solve it
Good team player
Able to contribute to the development of new principles and concepts
Demonstrate high sense of urgency
Have high personal standards and goal oriented / Results driven attitude
Possess good interpersonal skills
Possess excellent and effective communications skills, both orally and in writing

Qualifications
University degree in Business (Quantitative bias), Mathematics, Statistics, Engineering or Equivalent
5 - 8 years experience in a busy multinational in Supply chain, Procurement or commercial environment
 
Telecom experience will be an added advantage

Application Process
Interested candidates should submit their applications on e-mail to: recruit@idp-ea.com, together with the latest copy of CV, telephone number and details of their current remuneration on or before Wednesday 16th February 2011.